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HomeMy WebLinkAbout5I Community Survey o� P �O�P ti v 4646 Dakota Street SE Prior Lake, MN 55372 `�rivxsso'�� CITY COUNCIL AGENDA REPORT MEETING DATE: January 27, 2014 AGENDA #: 51 PREPARED BY: Frank Boyles, City Manager PRESENTED BY: Frank Boyles AGENDA ITEM: Consider Approval of a Resolution Approving Community Survey Questions and Establishing a Not to Exceed Cost for Conducting the Survey DISCUSSION: Introduction At its December 9, 2014 meeting the City Council adopted Resolution 13-181 (attached) authorizing the staff to work with Morris and Leatherman LLC to refine ' survey questions and obtain a not to exceed price for conducting the survey. This agenda item accomplishes that direction and requests final approval to proceed. Histo The City Council has adopted a practice of conducting periodic (every two or three years) scientific community surveys. The purpose of the survey is: 1. Receive feedback from a scientific sample of our community regarding in excess of 100 service, program and perception areas. 2. Provide information for the City to conform to the State's Standard Measures Program. 3. Act as a database for the City's update of its 2030 Vision and Strategic Plan. 4. Track changes in perceptions and concerns over time. Current Circumstances The survey that has been administered in the past consists of about 140 questions covering virtually all aspects of City services, programs and related perceptions. , To prepare for the update of the 2030 Vision and Strategic Plan next spring, it is appropriate that the survey be conducted in February with analysis completed in March in time for the City's April / May 2030 Vision and Strategic Plan community- wide meeting. Since the City Council's December 9, 2013 action the staff and Morris and Leatherman, LLC representatives have been working to finalize a list of survey questions (attached). To keep the survey cost at $20,000, staff eliminated a number of questions. At the same time we worked to verify that the remaining questions either address the State performance measure data or assist in the process of updating our 2030 Vision and Strategic Plan we will be engaging in April or May. The attached survey shows the questions and the type of information each is intended to provide. Some questions provide performance measure data. Many others provide information related to the Strategic Plan. Phone 952.447.9800 1 Faa� 952.447.4245 ! www.cityofpriorlake.com Conclusion The Council should decide if it concurs with the questions as set forth in the survey and, if so, approve the attached resolution. ISSUES: The City Council has discussed the fact that the community survey is the single most important and objective feedback tool we have. As such it is a critical tool in the update of the City's most important document - its 2030 Vision and Strategic Plan. Therefore the questions need to address the State performance metrics as well as the various elements of the 2030 Vision and Strategic Plan. As part of the cost of completing the survey we have agreed that Dr. Morris and Mr. Leatherman will attend the update session of the 2030 Vision and Strategic Plan to be conducted this April/May to share the results of the survey which will provide important information which should be considered as part of the Strategic Plan update. FINANCIAL Eight of the ten State standard measures that we annually report come from this IMPACT: survey. Each year the State has provided $3,191.44 to help us defray the cost of data collection. Therefore, $6,382.88 of the survey costs are paid by the State in the form of their 2012 and 2013 contributions for participating in the Standard Measures Program. The total cost of the survey including participation at the 2030 Vision and Strategic Plan Update will not exceed $20,000 (see the attached quote from Morris and Leatherman). Half of this amount was billed in 2013 as work on refining the questions was accomplished. The remaining half will be paid upon completion. ALTERNATIVES: 1. Adopt the attached resolution authorizing the administration of the community survey as part of the consent agenda. 2. Take no action and provide staff with direction. RECOMMENDED Alternative #1. MOTION: O � PRIp F�. � U tr� 4646 Dakota Street SE '�I�so'��' Prior Lake, MN 55372 RESOLUTION 14-xx�c A RESOLUTION APPROVING COMMUNITY SURVEY QUESTIONS AND ESTABLISHING A COST NOT TO EXCEED TO CONDUCT THE SURVEY Motion By: Second By: WHEREAS, Resident survey have been conducted by Decision Resources for the City in 1999, 2005 and 2011 to provide information regarding citizen perspectives on City services, products and policies; and WHEREAS, Decision Resources has changed its corporate structure and is now known as Morris and Leatherman, LLC; and WHEREAS, The City has continually updated its Vision and Strategic Plan to direct the development of the community; and WHEREAS, The 2030 Vision and Strategic Plan is scheduled to be updated in April / May 2014; and WHEREAS, The completion of a resident survey will provide data which will assist in this effort; and WHEREAS, The resident survey will help the staff and City Council better understand citizen views regarding the services and programs the City provides. NOW THEREFORE, BE IT HEREBY RESOLVED BY THE CITY COUNCIL OF PRIOR LAKE, MINNESOTA as follows: 1. The recitals set forth above are incorporated herein. 2. The City Council hereby approves the survey document for administration. 3. The Morris and Leatherman written quotation and statement of work to be performed at a cost not to exceed $20,000 is hereby approved. PASSED AND ADOPTED THIS 27th DAY OF JANUARY 2014. YES NO Hedber Hedber Keene Keene McGuire McGuire Morton Morton Souku Souku Frank Boyles, City Manager O � PRIp N � � U 4646 Dakota Street SE `�jNx�so`��' Prior Lake, MN 55372 RESOLUTION 13-181 A RESOLUTION AUTHORIZING A COMMUNITY SURVEY ', Motion By: Morton Second By: McGuire WHEREAS, Resident surveys have been conducted by Decision Resources the City in 1999, 2005 and 2011 to provide information regarding citizen perspectives on City services, products and policies; and WHEREAS, Decision Resources has changed its corporate structure and is now known as Morris and Leatherman, LLC; and WHEREAS, The City has continually updated its Vision and Strategic Plan to direct the development of the community; and WHEREAS, The 2030 Vision and Strategic Plan is scheduled to be updated in 2014; and WHEREAS, The completion of a resident survey will provide data which will assist in this effort; and WHEREAS, The resident survey will help the staff and City Council better understand citizen views to facilitate the day-to-day operation of City government; and WHEREAS, In ortler to collect data on all desired topics and provide continuity in the information obtained Morris and Leatherman, LLC will be invited to enter into a Standardized Professional Services Contract to conduct a residential survey in 2014. NOW THEREFORE, BE IT HEREBY RESOLVED BY THE CITY COUNCIL OF PRIOR LAKE, MINNESOTA as follows: 1. The recitals set forth above are incorporated herein. 2. Staff will work with Morris and Leatherman, LLC to refine survey questions and obtain a not-to-exceed cost for conducting the survey. 3. The survey questions and associated costs will be brought to the City Council for approval in January 2014. PASSED AND ADOPTED THIS 9th DAY OF DECEMBER 2013. YES NO Hedber X Hedber Keene X Keene McGuire X McGuire Morton Morton X Souku X Souku Frank B I, ity Manager The Morris Leatherman Company 3128 Dean Court Minneapolis, Minnesota 55416 (612) 920-0337 Fax: (612) 929-1069 Federal Tax ID: 46-1978366 PROJECT PROPOSAL January 24, 2014 I Survey Parameters: • 148 Questions. • 400 Random Sample of Prior Lake residents. Cost: • 400 Random Sample, +/-5.0 in 95 out of 100 cases not to exceed $20,000.00 Work: � • Survey Construction • Sample Selection • Field Work • Coding and Data Entry • Frequencies and Crosstabulations • Written Report • Two Presentations Sincerely, Peter Leatherman Vice-President DECISION RESOURCES, LTD. CITY OF PRIOR LAKE 3128 Dean Court RESIDENTIAL SURVEY Minneapolis, Minnesota 55416 REVISED JANUARY 2014 Hello, I'm of Decision Resources, Ltd., a nationwide polling firm located in Minneapolis. We've been retained by the City of Prior Lake to speak with a random sample of residents about issues facing the city. The survey is being taken because your city representatives and staff are interested in your opin- ions and suggestions. I want to assure you that all individual responses will be held strictly confidential; only summaries of the entire sample will be reported. (DO NOT PAUSE) 1. Approximately how many years have LESS THAN TWO YEARS.....1 have you lived in Prior Lake? TWO TO FIVE YEARS.......2 5.1 TO TEN YEARS........3 10.1 TO TWENTY YEARS....4 20.1 TO THIRTY YEARS....5 OVER THIRTY YEARS.......6 � DON'T KNOW/REFUSED......7 2. How would you rate the quality of EXCELLENT ...............1 life in Prior Lake -- excellent, GOOD ....................2 good, only fair, or poor? ONLY FAIR ...............3 POOR ....................4 DON'T KNOW/REFUSED......5 3. What do you like MOST about living DON'T KNOW/REFUSED.....00 in Prior Lake? LOCATION ...............01 (DO NOT READ LIST) SMALL TOWN FEEL........02 QUIET ..................03 SAFE ...................04 SCHOOLS ................05 NEIGHBORHOOD...........06 THE LAKE ...............07 PEOPLE .................08 PARKS AND RECREATION...09 ACCESS TO METRO AREA...10 1 4. In general, what do you think is DON'T KNOW/REFUSED.....00 the most serious issue facing the CRIME ..................01 community today? GROWTH .................02 (DO NOT READ LIST) TAXES ..................03 SCHOOLS ................04 TRAFFIC ................05 LACK OF COMMERCIAL.....06 LACK OF INDUSTRY.......07 ' STREET MAINTENANCE.....08 CITY SPENDING..........09 5. How would you rate the general EXCELLENT ...............1 sense of community that Prior Lake GOOD ....................2 residents feel -- excellent, good, ONLY FAIR ...............3 only fair, or poor? POOR ....................4 DON'T KNOW/REFUSED......5 6. Now which of the following state- STATEMENT A .............1 ments comes closest to your STATEMENT B .............2 feelings? STATEMENT C .............3 A. I feel a real tie to the entire NONE ....................4 Prior Lake community. DON'T KNOW/REFUSED......5 B. I have strong ties to my neigh- borhood, but weak ties to the rest of Prior Lake. C. I have neither strong ties to my neighborhood nor the comm- unity as a whole. Let's spend a few minutes discussing the future of the City of Prior Lake. 7. When thinking about a city's quality of life, what do you think is the most important aspect of that quality? 8. What aspects, if any, of the community should be fixed or improved in the future? 2 9. What, if anything, is currently missing from the City of Prior Lake which, if present, would greatly improve the quality of life for residents? 10. When you think about Prior Lake both today and yesterday, what, if anything, do you think should be preserved for the future? Changing focus.... The City of Prior Lake reviews the cost effectiveness of the services it provides to residents. Your opinions on this portion of the survey are particularly important to decision-makers. I am ' going to read you a list of some of the current services either directly provided by the city or partially subsidized by it. For each one, please rate each service as excellent, good, only fair or poor. If you have no opinion, just say so.... EXCL GOOD FAIR POOR D.K. 11. Police service? 1 2 3 4 5 12. Fire service? 1 2 3 4 5 13. Water quality in lakes? 1 2 3 4 5 14. Quality of drinking water? 1 2 3 4 5 15. Animal control? 1 2 3 4 5 16. Park and trail maintenance? 1 2 3 4 5 17. Recreation programs? 1 2 3 4 5 18. Building inspection and permits? 1 2 3 4 5 19. 911 emergency response time to calls? 1 2 3 4 5 20. Zoning code enforcement? 1 2 3 4 5 21. Economic development services? 1 2 3 4 5 22. Transit services, such as the local Laker Link and the Blue Express? 1 2 3 4 5 23. Neighborhood street lighting? 1 2 3 4 5 24. City communications, such as the city newsletter and website? 1 2 3 4 5 25. Sanitary sewer service? 1 2 3 4 5 ���� For the next t-�ao city services, please consider only city streets. In particular, do not consider State Highway 13 or County Roads 3 12, 21, 42, 44, 82 and 83, as these are not maintained by the City of Prior Lake. EXCL GOOD FAIR POOR D.K. 26. City street sweeping? 1 2 3 4 5 27. City street repair and maintenance? 1 2 3 4 5 28. Snow and ice removal? 1 2 3 4 5 , Now, I would like to re-read you that list of city services. For each one, please tell me if you consider it be an essential city service, a very important city service, a somewhat important city service, or not a very important service at all. ESS VRI SMI NVI DKR 29. Police service? 1 2 3 4 5 30. Fire service? 1 2 3 4 5 I 31. Water quality in lakes? 1 2 3 4 5 ' 32. Quality of drinking water? 1 2 3 4 5 33. Animal control? 1 2 3 4 5 34. Park and trail maintenance? 1 2 3 4 5 35. Recreation programs? 1 2 3 4 5 36. Building inspection and permits? 1 2 3 4 5 37. 911 emergency response time to calls? 1 2 3 4 5 38. Zoning code enforcement? 1 2 3 4 5 39. Economic development services? 1 2 3 4 5 40. Transit services, such as the local Laker Link and the Blue Express? 1 2 3 4 5 41. Neighborhood street lighting? 1 2 3 4 5 42. City communications, such as the city newsletter and website? 1 2 3 4 5 43. Sanitary sewer service? 1 2 3 4 5 44. City street sweeping? 1 2 3 4 5 45. City street repair and maintenance? 1 2 3 4 5 46. Snow and ice removal? 1 2 3 4 5 Now, for the final time I am going to read the list of city services. Given the current economic and financial environment, the city may have to make some additional tough choices in the next couple of years with respect to scaling back or eliminating certain city services. For each of the following please tell me if you would support an increase in funding for the service, keep the funding for the service at its current level, make cuts in the funding for the service, or eliminate funding for the service. (ROTATE) 4 INC CUR CUT ELM DKR 47. Police service? 1 2 3 4 5 48. Fire service? 1 2 3 4 5 49. Water quality in lakes? 1 2 3 4 5 50. Quality of drinking water? 1 2 3 4 5 51. Animal control? 1 2 3 4 5 52. Park and trail maintenance? 1 2 3 4 5 53. Recreation programs? 1 2 3 4 5 54. Building inspection and permits? 1 2 3 4 5 55. 911 emergency response time to calls? 1 2 3 4 5 56. Zoning code enforcement? 1 2 3 4 5 57. Economic development services? 1 2 3 4 5 58. Transit services, such as the local Laker Link and the Blue Express? 1 2 3 4 5 59. Neighborhood street lighting? 1 2 3 4 5 60. City communications, such as the city newsletter and website? 1 2 3 4 5 61. Sanitary sewer service? 1 2 3 4 5 62. City street sweeping? 1 2 3 4 5 63. City street repair and maintenance? 1 2 3 4 5 64. Snow and ice removal? 1 2 3 4 5 65. When you compare the property EXCELLENT ...............1 taxes you pay and the quality of GOOD ....................2 city services you receive, would ONLY FAIR ...............3 you rate the general value as ex- POOR ....................4 cellent, good, only fair or poor? DON'T KNOW/REFUSED......5 66. Do you consider the city portion VERY HIGH ...............1 of your property taxes to be SOMEWHAT HIGH...........2 very high, somewhat high, about ABOUT AVERAGE...........3 average, somewhat low, or very low SOMEWHAT LOW............4 in comparison with neighboring VERY LOW ................5 cities? DON'T KNOW/REFUSED......6 Moving on.... 67. How would you rate the general EXCELLENT ...............1 appearance of City of Prior Lake GOOD ....................2 -- excellent, good, only fair, or ONLY FAIR ...............3 or poor? POOR ....................4 DON'T KNOW/REFUSED......5 5 68. Now, how would you rate the gener- EXCELLENT ...............1 al appearance of your neighborhood GOOD ....................2 -- excellent, good, only fair, or ONLY FAIR ...............3 or poor? POOR ....................4 DON'T KNOW/REFUSED......5 For each of the following, please tell me whether the City is too tough, about right, or not tough enough in enforcing city codes on the nuisances. TOO ABO NOT DK/ TOU RIG TOU REF 69. Animal control? 1 2 3 4 70. Junk cars? 1 2 3 4 71. Messy yards? 1 2 3 4 72. Noise? 1 2 3 4 73. Construction site management? 1 2 3 4 74. Exterior home maintenance? 1 2 3 4 75. Snow shoveling of side- walks? 1 2 3 4 76. Maintenance and appearance of property line fences? 1 2 3 4 77. Prevention of soil erosion? 1 2 3 4 78. Storage of recreational equipment, such as boats, snowmobiles, ATVs and personal watercraft? 1 2 3 4 79. Signs for real estate, yard sales and elections, in the right of way or along city streets? 1 2 3 4 80. Storage of garbage cans? 1 2 3 4 81. Which of these would be your top priority for greater city code enforcement? Moving on.... 82. Other than voting, do you feel YES .....................1 that if you wanted to, you could NO ......................2 have a say about the way the City DON'T KNOW/REFUSED......3 of Prior Lake runs things? 6 83. How much do you feel you know GREAT DEAL ..............1 about the work of the Mayor and FAIR AMOUNT .............2 City Council -- a great deal, a VERY LITTLE .............3 fair amount, or very little? DON'T KNOW/REFUSED......4 84. From what you know, do you ap- STRONGLY APPROVE........1 prove or disapprove of the job SOMEWHAT APPROVE........2 the Mayor and City Council are SOMEWHAT DISAPPROVE.....3 doing? (WAIT FOR RESPONSE) And do STRONGLY DISAPPROVE.....4 you feel strongly that way? DON'T KNOW/REFUSED......5 IF OPINIONS ARE STATED IN QUESTION #84, ASK: 85. Why do you feel that way DON'T KNOW/REFUSED.....00 about the Mayor and City GOOD JOB ...............01 Council? (DO NOT READ LIST) LISTEN .................02 POOR JOB ...............03 DO NOT LISTEN..........04 COULD IMPROVE..........05 ISSUES .................06 SPENDING ...............07 NO PROBLEMS............08 NEED MORE BUSINESS.....09 TOO MUCH GROWTH........10 I 86. From what you have seen or heard, EXCELLENT ...............1 how would you rate the job per- GOOD ....................2 formance of the Prior Lake City ONLY FAIR ...............3 staff -- excellent, good, only POOR ....................4 fair, or poor? DON'T KNOW/REFUSED......5 87. During the past year, have you NO ......................1 contacted by telephone, in person, YES/TELEPHONE...........2 or electronically any City staff YES/IN PERSON...........3 member? YES/ELECTRONICALLY......4 DON'T KNOW/REFUSED......5 IF "YES," ASK: Thinking about that last contact, for each of the following characteristics, please rate the Prior Lake staff as excel lent, good, only fair, or poor.... EXCL GOOD FAIR POOR DK/R 88. Courtesy and helpful- ness of the Information Desk receptionist? 1 2 3 4 5 7 EXCL GOOD FAIR POOR DK/R 89. Ease of reaching a department staff member who could help you? 1 2 3 4 5 90. Courtesy and helpfulness of the department staff? 1 2 3 4 5 91. Overall, how would you rate the EXCELLENT ...............1 financial management of the City GOOD ....................2 of Prior Lake -- excellent, good, ONLY FAIR ...............3 only fair or poor? POOR ....................4 DON'T KNOW/REFUSED......5 92. Do you think the city is doing too T00 MUCH ................1 much, not enough or about the ABOUT RIGHT AMOUNT......2 right amount financially to plan NOT ENOUGH ..............3 for Prior Lake's future? DON'T KNOW/REFUSED......4 Moving on.... 93. Are there areas in the City of YES .....................1 Prior Lake where you do not feel NO ......................2 safe? DON'T KNOW/REFUSED......3 IF "YES," ASK: 94. In which areas do you not feel safe? 95. What would make you feel more safe? 8 96. Please tell me which one you consider to be the greatest concern in Prior Lake? If you feel that none of these prob- lems are serious in Prior Lake, just say so. (READ LIST) Violentcrime .................................1 Youthgangs ...................................2 Speeding......................................3 Drugs.........................................4 Distracted driving ............................5 Business crimes, such as shop- lifting and check fraud ..................6 Residential crimes, such as burglary, theft, and vandalism...........7 ALL EQUALLY ...................................8 NONE OF THE ABOVE .............................9 DON'T KNOW/REFUSED ..........................2% 97. How would you rate the amount of T00 MUCH ................1 police patrolling in your neigh- ABOUT RIGHT AMOUNT......2 borhood -- would you say they do NOT ENOUGH ..............3 too much, about the right amount, DON'T KNOW/REFUSED......4 or not enough? I would like to read a list of traffic violations. For each one, please tell me if it should be a top priority for the Police Department, a high priority, a moderate priority, a low priority or not a priority at all for the Police Department. (ROTATE) ATP HIP MOP LOP NAA DKR 98. Loud mufflers? 1 2 3 4 5 6 99. Illegal parking? 1 2 3 4 5 6 100. Junk cars? 1 2 3 4 5 6 101. Vehicles running stop lights and stop signs? 1 2 3 4 5 6 102. Careless driving? 1 2 3 4 5 6 103. Drunken driving? 1 2 3 4 5 6 104. Driving without seat belts? 1 2 3 4 5 6 Let's talk about economic development for a few minutes..... 105. Are there any types of development you would like to see in the city? (IF "YES," ASK:) What are they? 9 106. Are there any types of development or redevelopment you would strongly oppose? 107. Do you feel that Prior Lake resi- YES .....................1 dents have an adequate opportunity NO ......................2 to provide input into the zoning DON'T KNOW/REFUSED......3 and land use decision-making process? The City has an objective of 50% of its residents working in Prior Lake by 2030. 108. Do you agree or disagree with this STRONGLY AGREE..........1 objective? (WAIT FOR RESPONSE) AGREE ...................2 Do you feel strongly that way? DISAGREE ................3 STRONGLY DISAGREE.......4 DON'T KNOW/REFUSED......5 Turning to park and recreation issues. When you consider your quality of life in the city.... 109. How important are park and recrea- VERY IMPORTANT..........1 tional facilities to you -- very SOMEWHAT IMPORTANT......2 important, somewhat important, not NOT T00 IMPORTANT.......3 too important or not at all NOT AT ALL IMPORTANT....4 important? DON'T KNOW/REFUSED......5 When you consider the value of your home.... 110. How important is the appearance VERY IMPORTANT..........1 of your neighborhood park -- very SOMEWHAT IMPORTANT......2 important, somewhat important, not NOT TOO IMPORTANT.......3 too important or not at all NOT AT ALL IMPORTANT....4 important? DON'T KNOW/REFUSED......5 111. When you compare the property taxes EXCELLENT ...............1 you pay and the quality of park and GOOD ....................2 recreation services, would you rate ONLY FAIR ...............3 the general value as excellent, POOR ....................4 good, only fair or poor? DON'T KNOW/REFUSED......5 The Prior Lake Park System is composed of 36 smaller neighborhood parks designed to serve residents within a one-third mile radius, four larger community parks containing ballfields and other athletic amenities, two open space parks which accommodate passive 10 recreation, a trail system and two swimming beaches. For each of the following facilities, first, tell me if you or members of your household have used it during the past year. Then, for those you have used, please rate them as excellent, good, only fair or poor. If you have no opinion, just say so.... NOT EXC GOO FAI P00 DKR 112. Smaller neighborhood parks? 1 2 3 4 5 6 113. Larger community parks, such as Lakefront, Memorial, Ponds, and Ryan? 1 2 3 4 5 6 114. Open space parks, such as Wood- view Park, Deerfield or Raspberry Ridge? 1 2 3 4 5 6 115. Trails and sidewalks? 1 2 3 4 5 6 116. Watzl's and Sand Point beaches? 1 2 3 4 5 6 117. Overall, would you rate the park EXCELLENT ...............1 and recreational facilities in GOOD ....................2 Prior Lake as excellent, good, ONLY FAIR ...............3 only fair, or poor? POOR ....................4 DON'T KNOW/REFUSED......5 118. Do you think the city has too many TOO MANY ................1 parks, too few or about the right TOO FEW .................2 amount? ABOUT RIGHT AMOUNT......3 DON'T KNOW/REFUSED......4 119. Do you think there is adequate YES .....................1 parking at city parks? NO......•••••••••••••••• DON'T KNOW/REFUSED......3 120. Are there any park and recreational facilities missing from the community you would like to see in Prior Lake? (IF "YES," ASK:) What are they? 121. Have you or members of your house- YES .....................1 hold participated in city recrea- NO ......................2 tion programs during the past two DON'T KNOW/REFUSED......3 years? IF "YES," ASK: 11 122. How would you rate your ex- EXCELLENT ...............1 perience with the City GOOD ....................2 recreation programs -- ex- ONLY FAIR ...............3 cellent, good, only fair or POOR ....................4 poor? DON'T KNOW/REFUSED......5 123. Have you or members of your house- YES .....................1 hold participated in any programs NO ......................2 offered by sports associations in DON'T KNOW/REFUSED......3 the City of Prior Lake in the past two years? IF "YES," ASK: 124. Do you think the cost to parti-TOO HIGH ................1 cipate in sports association ABOUT RIGHT .............2 programs in the city is too DON'T KNOW/REFUSED......3 high or are the cost about right? 125. Have you or members of your house- YES .....................1 hold participated in a community NO ......................2 celebration or event, such as Music DON'T KNOW/REFUSED......3 Fest, Lakefront Days or Lakefront Dazzle, during the past two years? IF "YES," ASK: 126. How would you rate your ex- EXCELLENT ...............1 perience with the City event GOOD ....................2 -- excellent, good, only ONLY FAIR ...............3 fair, or poor? POOR ....................4 DON'T KNOW/REFUSED......5 Moving on.... For each of the following communication channels, please tell me whether it is a major source, minor source or no source at all about Prior Lake news, activities, events or City policies? MAJ MIN NOT DKR 127. The "Prior Lake American?" 1 2 3 4 128. Government access cable television channels 8, 15 or 81? 1 2 3 4 129. "Wavelength," the city newsletter? 1 2 3 4 130. Co-workers/Neighbors? 1 2 3 4 131. The Star Tribune? 1 2 3 4 132. The City's website? 1 2 3 4 12 133. City's e-mailed newsletters? 1 2 3 4 134. The City's Facebook page or Twitter? 1 2 3 4 135. Webstreaming of city meetings? 1 2 3 4 136. If you could choose the best way for you to receive informa- tion about City government and the issues facing the commun ity, what would it be? 137. Do you recall receiving the City YES .....................1 newsletter -- "Wavelength" NO ......................2 -- during the past year? DON'T KNOW/REFUSED......3 IF "YES, " ASK: 138. How effective is this city VERY EFFECTIVE..........1 publication in keeping you SOMEWHAT EFFECTIVE......2 informed about activities in NOT T00 EFFECTIVE.......3 the city -- very effective, NOT AT ALL EFFECTIVE....4 somewhat effective, not too DON'T KNOW/REFUSED......5 effective, or not at all ef- fective? 139. Overall, how would you rate the EXCELLENT ...............1 job the City does in communicating GOOD ....................2 with residents -- excellent, good, ONLY FAIR ...............3 only fair or poor? POOR ....................4 DON'T KNOW/REFUSED......5 Now, just a few more questions for demographic purposes.... Could you please tell me how many people in each of the following age groups live in your household. Please include yourself in the proper age group. Let's start oldest to youngest.... 140. First, persons 65 or over? NONE ....................0 ONE.....................1 TWO OR MORE .............2 141. Adults, 18 to 64? NONE ....................0 ONE..........•-••.......1 TWO.....................2 THREE OR MORE...........3 13 142. Children under 18 years of age? NONE ....................0 ONE .....................1 TWO .....................2 THREE OR MORE...........3 143. Do you own or rent your present OWN .....................1 residence? RENT ....................2 DON'T KNOW/REFUSED......3 IF "OWN," ASK: 144. Which of the following cate- UNDER $200,000..........1 gories would contain the $200,000-$300,000.......2 approximate value of your $300,000-$400,000.......3 residential property -- under $400,000-$500,000.......4 $200,000, $200,000-$300,000, OVER $500,000...........5 $300,000-$400,000, $400,000 DON'T KNOW ..............6 -$500,000, or over $500,000? REFUSED .................7 145. What is your age, please? 18-24 ...................1 25-34 ...................2 35-44 ...................3 45-54 ...................4 55-64 ...................5 65 AND OVER .............6 146. Finally, thinking about your STATEMENT A .............1 household finances, how would you STATEMENT B .............2 describe your financial situation, STATEMENT C .............3 would you say that -- STATEMENT D .............4 A) Your monthly expenses are ex- DON'T KNOW/REFUSED......5 ceeding your income; B) You are meeting your monthly expenses but are putting aside little or no savings; C) You are managing comfortably while putting some money aside; D) Managing very well? Thank you for your time. Good-bye. 147. Gender MALE ....................1 FEMALE ..................2 14 . 148. PRECINCT PRECINCT 1 ..............1 PRECINCT 2 ..............2 PRECINCT 3 ..............3 PRECINCT 4 ..............4 PRECINCT 5 ..............5 PRECINCT 6A .............6 PRECINCT 6B .............7 PRECINCT 7 ..............8 15