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HomeMy WebLinkAbout10C - 2020 Vision Plan CITY COUNCIL AGENDA REPORT 16200 Eagle Creek Avenue S.E. Prior Lake, MN 55372-1714 November 15, 2004 10C Frank Boyles, City Manager AGENDA ITEM: CONSIDER APPROVAL OF A RESOLUTION AUTHORIZING THE ADMINISTRATION OF A RESIDENT SURVEY AS PART OF THE PROCESS FOR UPDATING THE 2020 VISION AND STRATEGIC PLAN. DISCUSSION: Historv: In 1999, the firm of Decision Resources completed a telephone survey for the City. The purpose of the survey was to provide a better way for the staff and City Council to receive input regarding City services, projects and policy issues. The survey consisted of over 140 questions administered by telephone to 400 persons selected at random. Using survey research techniques, the responses of the 400 respondents can predict the sentiment of the entire community with a 95%) level of confidence. This means that 95 out of 100 times the survey response will accurately reflect the views of the entire community. ISSUES: Current Circumstances: In 1999, the intent was to re-administer the survey every three years. That did not happen. Now, however, with the 2020 Vision and Strategic Plan, it is especially important that we know community perspectives. Part of the new survey is to focus upon the 2020 Vision and Strategic Plan in order to assist in the next update of that document anticipated for March or April of next year. Attached is a copy of the survey that was administered in 1999. As the Council can see, the questions were wide ranging and provide input in almost every aspect of Prior Lake City government. Also attached is a proposal prepared by Decision Resources at my request. The proposal indicates that assuming a survey document of about 140 questions administered to 400 randomly selection citizens, the cost will not exceed $18, 300. Decision Resources has conducted such surveys for decades for other metropolitan municipalities. The attached proposal outlines the various steps needed to complete the process. The City Council and staff will playa significant role in determining the subject matter of the entire instrument and each question. The actual wording of the questions will be developed by Decision Resources to assure the question is clear, unambiguous and solicits information in the intended topic area. It is generally acknowledged that the most important effort we have engaged in is the creation and updating of the 2020 Vision and Strategic Plan. One of the reasons this has been such a valuable effort is that it incorporates the long-term vision of a large number of Prior Lake citizens. The residential survey provides an outstanding tool for updating our knowledge about the perspectives of community residents on a much broader scale than is otherwise possible. This information will assure an accurate and up-to-date database upon which to update the 2020 Vision and Strategic Plan. www.cityofpriorlake.com 1:\COUNCIL\AGNRPTS\2004\CITIZEf'PRH~9~@@~7 .4230 / Fax 952.447.4245 ALTERNATIVES: (1) Adopt the attached resolution authorizing the residential survey. (2) Take no action. RECOMMENDED MOTION: Alternative (1). 1:\COUNCIL\AGNRPTS\2004\CITIZEN SURVEY.DOC DECISION RESOURCES, LTD. 3128 Dean Court Minneapolis, Minnesota 55416 612-920-2401 612-920-1069 (fax) wmorris@drlmpls.com November 8, 2004 Mr. Frank Boyles City Manager City of Prior Lake 16200 Eagle Creek Ave SE Prior Lake, Minnesota 55372 Dear Frank: Decision Resources, Ltd., is pleased to present this survey research proposal to you for the City of Prior Lake. This prospectus is organized in three parts: a discussion of the goals of the research; a potential design and schedule; and, estimated project costs. As you will see, I am certain that DRL can provide Prior Lake with the information it seeks in both a cost-effective and timely manner. GOALS OF THE RESEARCH: The survey would assess the attitudes and opinions of residents of the City of Prior Lake on four separate, but interrelated issues: 1. Evaluation of City Programs and Services: How informed are residents about the current services and programs provided by the City? How do they rate these services and programs? What services and programs, if any, would they expand, modify, or terminate? Do they consider city services a good value for the property taxes they pay? How do they rate the level of current property taxes in comparison with other areas? City of Prior Lake Residential Survey Research Proposal November, 2004 2. General Perceptions of the Quality of Life in the City of Prior Lake: What do they like most about living in the City? What do they consider to be the most serious issues facing the City? How are residents viewing changes during the past few years? What attributes of the City would residents prioritize for preservation? What changes would they welcome or at least accept? Do residents see the City moving forward purposefully? What are the key components in the concept of "high quality of life" which residents agree upon? 3. Issues facing the City: What are residential preferences about the ways to address current issues? In particular, what are their perceptions about development and redevelopment? What are their priorities for development and redevelopment? What type of community do residents want to see in 2015 in terms of the mix of residential, commercial, retail, and industrial developments? What types of housing opportunities would they like to see available? What are the most desirable characteristics the city should possess in the future? How connected are residents to the City? How effective are current modes of communication with residents? 4. Demographic Changes and Issue Concerns: What are the demographic characteristics of residents moving into the community? How do "newer" residents compare demographically and issue-wise from residents who have lived in Prior Lake for longer periods of time? Do the trends in the demographic backgrounds of "new-comers" suggest future policy directions? Are there demographic changes which residents would like to see the City encourage? DESIGN AND SCHEDULE OF THE RESEARCH: Decision Resources, Ltd., proposes to conduct a telephone survey of 400 randomly selected households in the City of Prior Lake. A sample of 400 residents would provide results projectable to the entire city adult population within :f: 5.0 percent in 95 out of 100 cases. The sample is also of sufficient size to permit the district to be divided into a maximum of four categories for more detailed analysis, such as age, mobility, home ownership, location of residence, presence of children, and other demographic characteristics. To insure the integrity of the sample, DRL places the most exacting sampling standards in the industry on our procedures. Before an alternate household is substituted for a designated target, at least ten tries are made to contact the initial households during a five-day period. The telephone calls take place during various times on weekday evenings and during the weekend. Our interviewers are also instructed to seek convenient appointments with interviewees, cutting our non-contact rate to less than five percent on average. An unbiased selection process is also used to identify the adult member of the household to be interviewed. To validate the completed sample, the latest United States Census updated population characteristics are utilized as a standard of comparison. The questionnaire would be administered by DRL trained and supervised personnel. The computer analysis will be obtained from our in-house C-MENTOR and SPSS statistical analysis City of Prior Lake Residential Survey Research Proposal November, 2004 systems, insuring both access to the most current analysis programs and confidentiality of the data set. The City of Prior Lake will be presented with two bound copies of the final report highlighting all the major findings of the study. DRL will also speak to any major differences from and similarities with the past study of the community, when applicable, in addition to other maturing communities. A volume of all computer-generated cross tabulations and other multivariate statistical techniques will also be included. 1. Planning with City Council Members, City Staff, and/or relevant individuals to establish the topics to be covered in the survey. Based on these topic concepts, DRL would word specific, neutral questions. This activity can be completed by a meeting, telephone and/or fax, depending on client wishes, within two weeks of the initiation of the contract. 2. Structuring of questions and final approval of the survey instrument. These activities are usually completed within three weeks of the initiation of the contract. 3. Final determination of the field dates for interviewing. 4. Pre-testing and, if needed, approval of resulting revisions. This activity is usually completed by the second day of fieldwork. 5. Completion of all fieldwork within a three-to-four week period. 6. Computer analysis and preparation of written report. All analytical tests and commentary will be available within three weeks after completion of the fieldwork. 7. Delivery of the final written report to the City of Prior Lake, including presentation graphics. Afterwards, telephone consultation, as the need arises, will be provided about the study's findings and implications. PROJECT COSTS: The cost of a survey is driven by two factors: sample size and questionnaire length. A study whose parameters are a maximum of 50 question units administered to a 400 household random sample of the City of Prior Lake would cost $10,200.00. Each additional question unit beyond the initial allotment would be $135.00. The cost range of recently conducted multi-issue quality of life surveys is $11,900.00 - $18,300.00, reflecting the number of topics and depth of analysis required for policy purposes. As company policy, DRL requires one-half of the cost prior to the commencement of fieldwork; the remainder is due upon delivery of the final written report. Unless otherwise arranged, DRL City of Prior Lake Residential Survey Research Proposal November, 2004 invoices clients for the initial payment at the time of the initiation of the contract; the remainder is due at the time of the receipt of the final written report. If you require any further information from us, feel free to contact either my partner, Diane, our colleague, Peter Leatherman, or me. We look forward to the opportunity to work with the City of Prior Lake once again, but, in any case, wish you well with this project. Sincerely, ~ttt ~ William D. Morris, Ph.D. President DECISION RESOURCES, LTD. 3128 Dean Court Minneapolis, Minnesota 55416 PRIOR LAKE RESIDENTIAL QUESTIONNAIRE FINAL MAY 1999 Hello, I'm of Decision Resources, Ltd., a nationwide polling firm located in Minneapolis. We've been retained by the City of Prior Lake to speak with a random sample of residents about issues facing the city. The survey is being taken because your city representatives and staff are interested in your opin- ions and suggestions. I want to assure you that all individual responses will be held strictly confidential; only summaries of the entire sample will be reported. (DO NOT PAUSE) 1. Approximately how many years have have you lived in Prior Lake? LESS THAN ONE YEAR. ... .2% ONE OR TWO yEARS...... .9% THREE TO FIVE YEARS...20% SIX TO TEN YEARS......21% ELEVEN - TWENTY YRS. ..22% TWENTY - THIRTY YRS...14% OVER THIRTY YEARS.....12% 2. In what city and/or state were you located immediately prior to your residence here? ALWAYS PRIOR LAKE, 6%; MINNEAPOLIS, 12%; BLOOMINGTON, 9%; SAINT PAUL, 3%; OUTSTATE MINNESOTA, 10%; ANOTHER STATE, 6%; BURNSVILLE, 7%; SAVAGE, 3%; RICHFIELD, 3%; EDEN PRAIRIE/MINNETONKA, 3%; SCOTT COUNTY, 2%; EAGAN, 1%; APPLE VALLEY, 2%; SHAKOPEE, 3%; CHASKA/CHANHASSEN, 2%; REST OF HENNEPIN COUNTY, 5%; REST OF DAKOTA COUNTY, 3%; REST OF RAMSEY COUNTY, 1%; REST OF METRO AREA, 1%; SCAT- TERED, 1%. 3 . As things stand now, how long in the future do you expect to live in Prior Lake? 4 . How would you rate the quality of life in Prior Lake -- excellent, good, only fair, or poor? 5 . What do you like MOST about living in Prior Lake? 1 LESS THAN TWO YEARS....6% TWO TO FIVE YEARS.....14% SIX TO TEN YEARS... ... .9% OVER TEN YEARS.. ......55% DON'T KNOW/REFUSED....17% EXCELLENT............ .28% GOOD. . . . . . . . . . . . . . . . . . 61 % ONLY FAIR.......... ...10% POOR. . . . . . . . . . . . . . . . . . . 1 % DON'T KNOW/REFUSED.....1% DON'T KNOW/REFUSED. ....4% LOCATION............. .25% SMALL TOWN FEEL.......30% QUIET. . . . . . . . . . . . . . . . . . 8 % SAFE. . . . . . . . . . . . . . . . . . . 3 % SCHOOLS. . . . . . . . . . . . . . . . 3 % NEIGHBORHOOD...........9% THE LAKE... . . . . . . . . . . . 19 % PEOPLE. . . . . . . . . . . . . . . . . 2 % PARKS AND RECREATION...1% 6 . In general, what do you think is the most serious issue facing the community today? Moving on. . . . . 10. 11. 7 . When you think about Prior Lake do you see it as a small town or a suburb? 8 . And, in the future, would you most prefer Prior Lake to remain pri- marily a residential community OR become a more diverse community by attracting more commercial and light industrial business? (WAIT FOR RESPONSE) Do you feel strongly that way? 9. How would you rate the general sense of community among Prior Lake residents -- excellent, good, only fair, or poor? Now which of the following state- ments comes closest to your feelings? A. I feel a real tie to the entire Prior Lake community. B. I have strong ties to my neigh- borhood, but weak ties to the rest of Prior Lake. C. I have neither strong ties to my neighborhood nor the comm- unity as a whole. Thinking about the past five years, would you say the City of Prior Lake has changed for the better, changed for the worse, or remained about the same? 2 DON'T KNOW/REFUSED.....8% CRIME. . . . . . . . . . . . . . . . . . 7 % GROWTH............... .26% TAXES. . . . . . . . . . . . . . . . . 11 % SCHOOLS............. ..19% CITY SERVICES......... .6% TRAFF I C. . . . . . . . . . . . . . . . 4 % CITY GOVERNMENT....... .5% LACK OF COMMERCIAL.... .7% ENVIRONMENTAL LAKE ISSUES. .. .. .. .. . . .4% LACK OF INDUSTRy...... .1% SCATTERED.............. .2% SMALL TOWN.... ....... .34% SUBURB. . . . . . . . . . . . . . . . 55% BOTH (VOL.)........... 10% NEITHER (VOL.) ........ .0% DON'T KNOW/REFUSED.. ...1% RESIDENTIAL/STRONGLY..20% RESIDENTIAL... ...... ..12% BOTH EQUALLY (VOL).. ..10% DIVERSE........... ... .21% DIVERSE/STRONGLY.. ... .35% DON'T KNOW/REFUSED.. ...2% EXCELLENT....... .... ..15% GOOD. . . . . . . . . . . . . . . . . . 60% ONLY FAIR.............17% POOR. . . . . . . . . . . . . . . . . . . 5 % DON'T KNOW/REFUSED.....4% STATEMENT A.... ..... ..29% STATEMENT B.......... .45% STATEMENT C......... ..23% NONE (VOL.)............ 1 % DON'T KNOW/REFUSED.....3% FOR BETTER......... ...34% FOR WORSE.......... ...21% REMAINED THE SAME.. ...36% DON'T KNOW/REFUSED. ....9% IF A RESPONSE IS GIVEN, ASK: (N=363) 12. Why do you feel that way? Changing focus.... DON'T KNOW/REFUSED... .11% GROWTH IS BAD. ...... ..13% TRAFFI C. . . . . . . . . . . . . . . . 3 % GROWTH IS GOOD. ...... .24% CRIME. . . . . . . . . . . . . . . . . . 2 % NO CHANGE............ .15% NO NEW BUSINESSES..... .7% IMPROVEMENTS MADE......4% NEW BUSINESSES HERE. ...4% SCHOOLS............... .2% PARK AND RECREATION.. . .2% RESIDENTIAL GROWTH.... .3% ROADS. . . . . . . . . . . . . . . . . . 3 % POOR GOVERNMENT....... .5% SCATTERED..... .........4% 13. Would you favor or oppose an in- FAVOR..... ............31% crease in YOUR city property tax OPPOSE.... ........... .57% if it were needed to maintain city DON'T KNOW/REFUSED... .12% services at their current level? 14. In comparison with nearby areas, do you consider your total pro- perty taxes to be very high, some- what high, about average, somewhat low, or very low? VERY HIGH............ .26% SOMEWHAT HIGH... .... ..48% ABOUT AVERAGE........ .20% SOMEWHAT LOW...........1% VERY LOW.............. .0% DON'T KNOW/REFUSED.....6% The City of Prior Lake continuously reviews the cost effective- ness of the services it provides to residents. Your opinions on this portion of the survey are particularly important to deci- sion-makers. I am going to read you a list of some of the cur- rent services either directly provided by the city or partially subsidized by it. For each one, please tell me if you feel it is excellent, good, only fair or poor. If you don't have an opin- ion, just say so.... (ROTATE LIST) EXCL GOOD FAIR POOR D.K. 15. Police protection? 25% 60% 8% 1% 6% 16. Fire protection? 24% 56% 7% 1% 14% 17. Utilities, or sewer & water? 9% 52% 25% 9% 6% 18. Animal control? 8% 38% 17% 13% 26% 19. Park maintenance? 18% 56% 16% 4% 7% 20. Recreation services? 17% 41% 20% 4% 19% 21. Building inspection and permits? 7% 28% 20% 18% 27% 22. 911 emergency response time to calls? 15% 29% 3% 1% 52% 23. Zoning code enforcement? 4% 25% 17% 14% 40% 3 EXCL GOOD FAIR POOR D.K. 24. Quality of cable television transmissions? 25. City library? 2% 18% 17% 40% 24% 14% 37% 22% 6% 22% For the next two city services, please consider only city streets. In particular, do not consider State Highway 13 or County Roads 21, 42, 82 and 83, as these are not maintained by the City of Prior Lake. EXCL GOOD FAIR POOR D.K. 26. City street repair and maintenance? 6% 53% 30% 27. Snow and ice control? 18% 58% 16% 9% 6% 3% 3% Moving on.... 28. How would you rate the general appearance of your neighborhood excellent, good, only fair, or or poor? EXCELLENT.. ..... .... ..33% GOOD. . . . . . . . . . . . . . . . . . 5 6 % ONLY FAIR. ...... .... ...8% POOR. . . . . . . . . . . . . . . . . . . 3 % DON'T KNOW/REFUSED.. ...0% For each of the following, please tell me whether the City is too tough, about right, or not tough enough in enforcing city codes on the nuisances. 29. 30. 31. 32. 33. 34. 35. 36. 37. 38. TOO NOT ABO DK/ TOU TOU RIG REF Animal control? 1% 23% 53% 24% Junk cars? 1% 27% 49% 24% Messy yards? 1% 29% 56% 14% Noise? 2% 14% 72% 12% Construction site management? 1% 11% 67% 21% Exterior home maintenance? 2% 15% 70% 14% Snow shoveling of side- walks? 1% 11% 52% 36% Maintenance and appearance of property line fences between residential pro- perty and city streets? 2% 11% 61% 27% Prevention of soil erosion on city bluffs? 2% 17% 39% 43% Other than voting, do you feel YES. . . . . . . . . . . . . . . . . . . 46% that if you wanted to, you could NO. . . . . . . . . . . . . . . . . . . . 4 6 % have a say about the way the City DON'T KNOW/REFUSED.... .8% of Prior Lake runs things? 4 39. How much do you feel you know about the work of the Mayor and City Council -- a great deal, a fair amount, or very little? 40. From what you know, do you ap- prove or disapprove of the job the Mayor and City Council are doing? (WAIT FOR RESPONSE) And do you feel strongly that way? GREAT DEAL.............8% FAIR AMOUNT...........47% VERY LITTLE~......... .44% DON'T KNOW/REFUSED.. ...2% STRONGLY APPROVE.... ..11% SOMEWHAT APPROVE.... ..40% SOMEWHAT DISAPPROVE. ..14% STRONGLY DISAPPROVE. ..14% DON'T KNOW/REFUSED.. ..21% IF OPINIONS ARE STATED IN QUESTION #40, ASK: (N=317) 41. Why do you feel that way about the Mayor and City Council? 42. How much first-hand contact have you had with the Prior Lake City staff -- quite a lot, some, very little, or none at all? 43. From what you have seen or heard, how would you rate the job per- formance of the Prior Lake City staff -- excellent, good, only fair, or poor? IF A RATING IS GIVEN, ASK: (N=324) 44. Why did you rate city staff as ? 5 DON'T KNOW/REFUSED.. ...7% GOOD JOB. ........... ..26% LISTEN. . . . . . . . . . . . . . . . .4% POOR JOB...............7% DO NOT LISTEN....... ..16% COULD IMPROVE....... ..15% ISSUES. . . . . . . . . . . . . . . . 10% SPENDING............. ..1% CONFLICTS ON COUNCIL. ..6% NO PROBLEMS............3% NEED MORE BUSINESS.. ...2% APPROVE OF MAYOR/ DISAPPROVE OF COUNCIL..4% QUITE A LOT...........11% SOME. . . . . . . . . . . . . . . . . . 34% VERY LITTLE.......... .38% NONE AT ALL......... ..16% DON'T KNOWjREFUSED.....1% EXCELLENT. ........... ..8% GOOD. . . . . . . . . . . . . . . . . . 44% ONLY FAIR.. ...........23% POOR. . . . . . . . . . . . . . . . . . . 7 % DON'T KNOWjREFUSED....19% DON'T KNOWjREFUSED.....5% GOOD JOB... ... ........41% LISTEN. . . . . . . . . . . . . . . . . 9 % POOR JOB...... ........ .7% DO NOT LISTEN........ .11% ISSUES. . . . . . . . . . . . . . . . . 5 % COULD IMPROVE.. ...... ..9% HELPFUL. . . . . . . . . . . . . . . . 3 % FRIENDLY. . . . . . . . . . . . . . . 2 % NO PROBLEMS........... .2% SLOW RESPONSE..........2% NOT HELPFUL.. ..........3% SCATTERED.... ...... ....1% 45. During the past year, have you contacted by telephone or in person any staff member at Prior Lake City Hall? IF" YE S," AS K : ( N == 18 5 ) 46. On your last contact of City Hall, which department did you reach -- Police, Finance, Planning, Building Inspec- tion, Public Works/Engineer- ing, Parks and Recreation, the Information Desk, Admin- istration/City Council, En- gineering, Zoning Code En- forcement, Utility Billing, or something else? YES. . . . . . . . . . . . . . . . . . . 46% NO. . . . . . . . . . . . . . . . . . . . 53 % DON'T KNOW/REFUSED.....l% POLICE. . . . . . . . . . . . . . . . . 8 % FINANCE. . . . . . . . . . . . . . . . 3 % PLANNING.. ............11% BUILDING INSPECTION...24% PUBLIC WORKS........ ..12% PARK AND REC..........13% INFORMATION DESK.......2% ADMIN/CITY COUNCIL.....7% ENGINEERING..... ...... .4% ZONING CODE ENFORCE....6% UTILITY BILLING....... .5% CITY MAINTENANCE.......3% DON'T KNOW/REFUSED.... .2% Thinking about that last contact, for each of the following characteristics, please rate the Prior Lake City Hall facility or staff as excellent, good, only fair, or poor.... EXCL GOOD FAIR POOR DK/R 47. Courtesy of the Information Desk receptionist? 48. Waiting time for service? 49. Ease of reaching a department staff member who could help you? 50. Efficiency of the department staff? 51. Courtesy of the department staff? 30% 28% 24% 20% 31% 52. In the past, have you used the voice mail system to leave a message at City Hall? (IF "YES," ASK:) Did you re- ceive a timely response to your message? ASK EVERYONE: Mov ing on. . . . . . 6 49% 10% 3% 8% 45% 17% 8% 3% 45% 19% 9% 3% 44% 21% 10% 5% 41% 19% , 7% 3% yES/yES.... ..... ... ...32% YE S / NO. . . . . . . . . . . . . . . . 12 % YES/UNSURE... ...... ....2% NO. . . . . . . . . . . . . . . . . . . . 51 % DON'T KNOW/REFUSED. ....3% 53. Do you feel that crime in Prior INCREASED... ........ ..42% Lake has increased, decreased, or DECREASED............. .4% remained about the same during the REMAINED THE SAME... ..43% past five years? DON'T KNOW/REFUSED....12% 54. Do you feel that police service currently provided meets the needs of the city? YES. . . . . . . . . . . . . . . . . . . 79% NO. . . . . . . . . . . . . . . . . . . . 14 % DON'T KNOW/REFUSED.....7% I would like to read you a short list of public safety concerns. 55. Please tell me which one you consider to be the greatest concern in Prior Lake? If you feel that none of these prob- lems are serious in Prior Lake, just say so. (READ LIST) 56. Which do you consider to be the second major concern in the city? Again, if you feel that none of the remaining prob- lems are serious in the city, just say so. (DELETE FIRST CHOICE AND RE-READ LIST) FIRST SECOND Violent crime............................. 4 %. . . . . . . . .5% Traffic congestion..................... ..17%....... .13% D rug s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 %. . . . . . . . 12 % Youth gangs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6%. . . . . . . .10% Business crimes, such as shop- lifting and check fraud............. .4%........ .6% Residential crimes, such as burglary, theft, and vandalism......25%. .......22% ALL EQUALLY... . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 %. . . . . . . . . 5 % NONE OF THE ABOVE. . . . . . . . . . . . . . . . . . . . . . . . 10%. . . . . . . . 17% DON'T KNOW/REFUSED......... . . . . . . . . . . . . . . .6%. . . . . . . . 12 % 57. Do you feel that crimes against property in Prior Lake have in- creased, decreased, or remained about the same during the past five years? INCREASED............ .39% DECREASED... ... ........2% REMAINED THE SAME.. ...43% DON'T KNOW/REFUSED. ...17% 58. How about crimes against people, INCREASED.......... ...31% have they increased, decreased, or DECREASED... ...........2% remained about the same during the REMAINED THE SAME.. ...48% past five years? DON'T KNOW/REFUSED....19% 59. How would you rate the amount of patrolling the police department does in your neighborhood -- would you say they do too much, about the right amount, or not enough? 7 TOO MUCH. ..............2% ABOUT RIGHT AMOUNT....62% NOT ENOUGH.. .... ... ...31% DON'T KNOW/REFUSED.....5% 60. Prior to this survey, were you aware of the school-related pro- grams provided by the Prior Lake Police Department, such as DARE and the Police Liaison Officer (IF "AWARE," ASK:) Do you support or oppose the offering of these programs by the Police Department? 61. Are you aware of a neighborhood crime watch program in your neighborhood? IF" YE S," AS K : ( N = 1 0 8 ) 62. Do you participate in the program? IF" NO," AS K : ( N = 2 73 ) 63. Would you participate in or- ganizing a neighborhood crime watch program in your area under the guidance of the Police Department? 64. Do you feel the current police facility at City Hall is adequate or inadequate for Police Depart- ment and city needs? UNAWARE.............. .13% AWARE/SUPPORT.........78% AWARE/OPPOSE.... .... ...3% AWARE/UNSURE.......... .5% DON'T KNOW/REFUSED.....2% YES. . . . . . . . . . . . . . . . . . . 27% NO. . . . . . . . . . . . . . . . . . . . 68 % DON'T KNOW/REFUSED... ..5% YE S. . . . . . . . . . . . . . . . . . . 5 0 % NO. . . . . . . . . . . . . . . . . . . . 5 0 % DON'T KNOW/REFUSED.....O% YE S. . . . . . . . . . . . . . . . . . . 5 7 % NO. . . . . . . . . . . . . . . . . . . . 3 1 % DON'T KNOW/REFUSED. ...12% ADEQUATE... ...........47% INADEQUATE............14% DON'T KNOW/REFUSED....39% Let's talk about economic development for a few minutes..... 65. Prior to this survey, were you aware the City of Prior Lake has been planning the redevelopment of its old Downtown Area? AWARE. . . . . . . . . . . . . . . . . 75% UNAWARE............. ..23% DON'T KNOW/REFUSED.....2% 66. If the City of Prior Lake were to improve the Old Downtown area, what changes do you think should be made? (PROBE) DON'T KNOW/REFUSED, 29%; NONE, 9%; RANTS, 27%; UPDATE BUILDINGS, 10%; BETTER LIGHTING, 2%; MORE PARKING, INGS, 2%; IMPROVE ROADS, 4%; KEEP LESS BARS, 3%; SCATTERED, 2%. MORE RETAIL/RESTAU- LANDSCAPING, 6%; 2%; BUILD NEW BUILD- "OLD TOWN LOOK", 6%; I would like to read you a list of ideas about the redevelopment of the Old Downtown. For each one, please tell me if you would strongly support it, somewhat support it, somewhat oppose it, or strongly oppose it. If you have no opinion, just say so.... 8 STS 67. Attract more retail and office businesses, such as shops and restaurants? 48% 68. Install new landscaping, benches, and lighting? 30% 69. Create a community gathering space, much like a "town square?" 28% 70. Reduce the number of bars and auto repair shops? 23% 71. Attract public services, such as a post office? 22% 72. Improve the entries to downtown off of Highway 13? 33% 73. Install a traffic signal at the Intersection of County Road 21 and Main Avenue? 19% 74. Create additional parking? 21% 75. Add pedestrian and bicycle links to Lakefront Park? 38% 76. Improve the existing park and ride lot? 16% 77. Provide higher density housing, possibly for senior citizens? 18% SMS 37% 41% 40% 29% 32% 30% 28% 40% 42% 32% 40% SMO 10% 13% 19% 18% 17% 20% 15% 7% 13% 11% STO 7% 4% DKR 5% 7% 8% 13% 14% 11% 15% 13% 9% 30% 14% For each of the following items, please rate the City of Prior Lake on a scale of one to five where five is excellent and one is poor. If you have no opinion, just say so.... 12% 11% 17% 15% 10% 19% 12% 6% 9% 19% 78. To find housing which fits the budgets and lifestyles of most people. 5% 8% 33% 28% 13% 13% 79. To find full-time employment opportunities for the head of a household. 31% 28% 14% 10% 5% 13% 80. To start a business. 15% 20% 27% 16% 4% 19% 81. To raise children. 1% 3% 19% 40% 29% 8% 82. To spend one's retirement years. 5% 8% 26% 30% 21% 11% Let's talk about the commercial/shopping areas of Prior Lake. ... 83. What do you like the most about the commercial/shopping areas of Prior Lake? DON'T KNOW/REFUSED, 23%; CONVENIENT, 25%; NOTHING, 30%; GROCERY STORE, 6%; FRIENDLY PEOPLE, 3%; SMALL TOWN FEEL, 10%; MIX OF SHOPS, 3%; SCATTERED, 1%. 9 84. And, what do you like least about the commercial/shopping areas in Prior Lake? DON'T KNOW/REFUSED, 28%; NOT ENOUGH VARIETY/QUANITY, 56%; TOO MANY BARS, 2%; TOO SPREAD OUT, 5%; HIGH PRICES, 4%; RUN DOWN, 2%; STRIP MALL, 1%; TRAFFIC/ACCESS, 1%; SCAT- TERED, 2%. Now, one question about city development policy.... 85. Would you favor or oppose the City of Prior Lake granting incentives and tax breaks to attract desired commercial and light industrial development to the community? (WAIT FOR RESPONSE) Do you feel strongly that way? 86. How would you rate your ability to get where you need to go in Prior Lake in a reasonable amount of time -- excellent, satis- factory, marginal, or poor? IF "MARGINAL" OR "POOR," ASK: (N=28) 87. Why do you feel that way? Turning to park and recreation issues..... STRONGLY FAVOR........33% FAVOR. . . . . . . . . . . . . . . . . 38% OPPOSE. . . . . . . . . . . . . . . . 11 % STRONGLY OPPOSE...... ..9% DON'T KNOW/REFUSED.....9% EXCELLENT. ........... .31% SATISFACTORY. ........ .62% MARGINAL.. .............6% POOR. . . . . . . . . . . . . . . . . . . 1 % DON'T KNOW/REFUSED.....O% TOO MUCH TRAFFIC. .....32% TOO MANY STOPLIGHTS...11% POOR ROADS. ...........43% TOWN IS SPREAD OUT.. ..11% SCATTERED..... ...... ...4% The Prior Lake Park System is composed of smaller neighborhood parks designed to serve residents within a one-half mile radius, larger community parks containing ballfields and other athletic amenities, open space parks which accommodate passive recreation, and a trail system. For each of the following park types, please indicate whether members of your household use it frequently, occasionally, rarely or not at all. 88. Smaller neighborhood parks? 89. Larger community parks, such as Lakefront, Memorial, Ponds, and Sand Point? 90. Open space parks, such as Wood- view Park or Raspberry Ridge? 91. Trails?" FRE OCC RAR NOT DKR 28% 28% 18% 25% 1% 27% 33% 22% 18% 1% 4% 13% 26% 52% 18% 30% 20% 30% 5% 3% From what you have seen or heard, how would you rate the quality of each component in the park system? Would you rate them as excellent, good, only fair, or poor? 10 92. Smaller neighborhood parks? 93. Larger community parks? 94. Open space parks? 95. Trails? 96. Overall, would you rate the park and recreational facilities in Prior Lake as excellent, good, only fair, or poor? EXC GOO FAI POO DKR 18% 51% 15% 2% 14% 21% 56% 10% 2% 12% 9% 45% 8% 1% 38% 14% 52% 9% 2% 23% EXCELLENT.... ........ .20% GOOD. . . . . . . . . . . . . . . . . . 65% ONLY FAIR.... .........10% POOR. . . . . . . . . . . . . . . . . . . 1 % DON'T KNOW/REFUSED.... .5% 97. Have you or members of your house- yES............. .... ..33% hold participated in city recrea- NO.......... ........ ..66% tion programs during the past two DON'T KNOW/REFUSED.....1% years? IF "YES," ASK: (N=132) 98. How would you rate your ex- perience with the City recreation programs -- ex- cellent, good, only fair or poor? 99. Do you or members of your house- hold regularly leave the City of Prior Lake to use leisure-time re- creational facilities or programs in other ci ties? (IF "YES," ASK:) What types of facilities or pro- grams are you using elsewhere? 100. Would you favor or oppose the City of Prior Lake building and operating a youth center for adolescents and young teens? (IF "FAVOR," ASK:) Would you still favor it if a moderate property tax increase were needed to fund its construction and operation? EXCELLENT..... ........37% GOOD. . . . . . . . . . . . . . . . . . 5 0 % ONLY FAIR........... ..10% POOR. . . . . . . . . . . . . . . . . . . 3 % DON'T KNOW/REFUSED.... .0% DON'T KNOW/REFUSED.....1% NO. . . . . . . . . . . . . . . . . . . . 5 2 % GOLF COURSES........ ..12% TRAILS. . . . . . . . . . . . . . . . . 6 % SWIMMING POOLS........ .5% HEALTH CLUBS......... ..6% SHOPPING.............. .6% SPORTS TEAMS.......... .3% LAKES/PARKS........ ... .8% MOVIE THEATERS.. .......3% SCATTERED..............1% FAVOR/STILL FAVOR.....49% FAVOR/NO. . . . . . . . . . . . . . 13 % FAVOR/UNSURE...... ....13% OPPOSE. . . . . . . . . . . . . . . . 16 % DON'T KNOW/REFUSED... .10% In an upcoming election, voters may be asked to raise property taxes for the construction of a new public safety and administra- tion building. The new facility will better house the Prior Lake Police Department, as well as provide much needed space for city operations. 11 101. Which of these three statements best describes your feelings? A. I would vote AGAINST almost any tax increase for a new public safety and administration build- ing. B. I would vote FOR a tax in- crease under some conditions! but AGAINST it under other conditions. C. I would vote FOR almost any tax increase for a new public safety and administration build- ing. STATEMENT A......... ..26% STATEMENT B......... ..63% STATEMENT C............6% NONE OF ABOVE........ ..2% DON'T KNOW/REFUSED.... .3% IF "STATEMENT A" IS CHOSEN ASK: (N=103) 102. Would you oppose a property tax increase for any purpose OR do you just oppose an in- crease for a new public safety and administration building? IF "B" IS CHOSEN! ASK: (N=253) 103. Under what conditions would you vote for a tax increase for a new public safety and administration building? 104. If the City were to construct a new public safety and administra- tion building! would you prefer it to be located in the existing gov- ernment services complex or at a difference location? ANY PURPOSE...........65% JUST FOR LAND/FACIL. ..32% DON'T KNOW/REFUSED.....3% DON'T KNOW/REFUSED. ....5% NEED MORE INFORMATION.51% PRICE IS RIGHT.. .... ..16% IF NEEDED..... ....... .23% PUBLIC SAFETY ONLY. ....2% ADMINISTRATION ONLY....2% SCATTERED.......... ....2% EXISTING COMPLEX... ...50% DIFFERENT LOCATION.. ..12% INDIFFERENT (VOL).. ...19% NEITHER (VOL). ........ .5% DON'T KNOW/REFUSED....16% As we mentioned earlier, funding for the bond referendum compon- ents we have just discussed would require a property tax in- crease. Suppose the City of Prior Lake proposed a new public safety and administration facility which you considered to be a reasonable approach. The proposal would be placed on referendum ballot for approval by the voters. In order to fund construction of the new facility! residents would be asked to approve a property tax increase. 12 105. How much would you be willing to see your property taxes increase to fund this proposal? Let's say, would you be willing to see your monthly property taxes increase by $ ? (CHOOSE RANDOM STARTING POINT; MOVE UP OR DOWN DEPENDING ON RESPONSE) How about $ per month? (REPEAT PROCESS) ---- Now, let's talk about another proposal.... NOTHING.... ..... .... ..24% $3.00. . . . . . . . . . . . . . . . .14% $6.00. . . . . . . . . . . . . . . . . .8% $ 9 . 00. . . . . . . . . . . . . . . . . 15 % $12.00. . . . . . . . . . . . . . . .12% $15.00. . . . . . . . . . . . . . . . .6% $18.00. . . . . . . . . . . . . . . . .4% DON'T KNOW........... .18% REFUSED.... ........... .1% As you may know, there has been some discussion about the City of Prior Lake building a water treatment plant. The plant would remove iron and manganese from the water; it would not soften the water. The water treatment plant would cost about six million dollars to build. In order to issue construction bonds, property owners in the community would see an increase in their sewer and water bills. 106. Would you support or oppose an in- crease in your sewer and water bill to fund the construction of a water treatment plant in Prior Lake? (WAIT FOR RESPONSE) Do you feel strongly that way? STRONGLY SUPPORT..... .12% SUPPORT. . . . . . . . . . . . . . . 21 % OPPOSE. . . . . . . . . . . . . . . . 19 % STRONGLY OPPOSE. . . . . . .29% DON'T KNOW/REFUSED.....8% DEPENDS. . . . . . . . . . . . . . . 13 % Let's talk about past development for a moment.... 107. In general, do you approve or dis- APPROVE...... ... ... ...37% approve of the zoning and land use DISAPPROVE...... ......34% decisions made by the City? DON'T KNOW/REFUSED....29% IF A RESPONSE IS GIVEN, ASK: (N=284) 108. Could you tell me why you feel that way? 109. Do you feel that Prior Lake resi- dents have an adequate opportunity to provide input into the zoning and land use decision-making process? 13 DON'T KNOW/REFUSED....12% TOO MUCH GROWTH..... ..18% NOT ENOUGH GROWTH......5% GROWTH IS GOOD........34% TOO MUCH RESIDENTIAL..12% NOT PLANNED FOR TRAFFIC. .... ..... .2% I S SUE S. . . . . . . . . . . . . . . . . 5 % NEED MORE COMMERCIAL.. .2% UNFAIR TO RESIDENTS... .7% WELL-PLANNED...... .... .2% SCATTERED........ ..... .1% YE S. . . . . . ... . . . . . . . . . . . 4 0 % NO. . . . . . . . . . . . . . . . . . . . 3 6 % DON'T KNOW/REFUSED... .24% 110. Do you think the pace of develop- ment in the city has been too rapid, about right, or not fast enough? TOO RAPID............ .33% ABOUT RIGHT.......... .44% NOT FAST ENOUGH.......15% DON'T KNOW/REFUSED.....8% 111. Does the development throughout yES....... ............39% the City seem well-planned for the NO.......... ..........39% future of Prior Lake? DON'T KNOW/REFUSED....22% IF "NO," ASK: (N=156) 112. Could you tell me one or two reasons why you feel that way? TOO MUCH GROWTH...... .17% DOESN'T SEEM TO BE PLANNED......... .65% DON'T LISTEN... .... ....1% NEED MORE COMMERCIAL.. .8% NOT PLANNED FOR TRAFFIC.......... .6% SCATTERED.. ........... .3% 113. Do you think that Prior Lake cur- yES............. ..... .65% rently has a wide range of housing NO................. ...26% choices to offer its residents? DON'T KNOW/REFUSED.....9% IF "NO," ASK: (N=105) 114. What types of housing do you feel are missing from the community? Changing focus..... 115. How familiar are you with the Minnesota Valley Transit Authority -- MVTA -- and the public trans- portation services it offers -- very familiar, somewhat familiar, not too familiar, or not at all familiar? DON'T KNOW/REFUSED.....1% LOW INCOME HOUSING... .24% APARTMENTS.............8% TOWNHOMES...... ....... .8% MIDDLE INCOME HOUSING.38% HIGH INCOME HOUSING... .2% SENIOR HOUSING. ...... .19% ALL TYPES..............1% VERY FAMILIAR. ........ .6% SOMEWHAT FAMILIAR.....21% NOT TOO FAMILIAR..... .33% NOT AT ALL FAMILIAR.. .41% DON'T KNOW/REFUSED.... .0% 116. Have you ridden an MVTA bus in the yES................... .6% past twelve months? NO...... ..............94% DON'T KNOW/REFUSED.... .0% IF "YES," ASK : (N=23 ) 14 117. How often do you ride during an average month daily during the workweek, two or three times a week, weekly, several times a month, or once a month? 118. Were you satisfied or dis- satisfied with your exper- ience? Mov ing on. . . . 119. If you could choose the best way for you to receive information about City government and the issues facing the community, which of the following would it be -- (ROTATE LIST) weekly newspaper column, cable television program, quarterly mailed city newsletter, internet homepage, or something else? DAILY. . . . . . . . . . . . . . . . . 35% TWO-THREE TIMES/WEEK.. .9% SEVERAL/MONTH........ .17% ONCE/MONTH........... ..0% LESS THAN/MONTH.......39% DON'T KNOW/REFUSED... ..0% SATISFIED..... ....... .83% DISSATISFIED. ......... .9% DON'T KNOW/REFUSED.... .9% NEWSPAPER COLUMN. .....47% CABLE TELEVISION.......5% CITY NEWSLETTER...... .40% INTERNET HOMEPAGE.... ..7% SOMETHING ELSE........ .0% DON'T KNOW/REFUSED.... .3% For each of the following communication channels, please tell me whether it is a major source, minor source or no source at all about Prior Lake news, activities, events or City policies? MAJ MIN NOT DKR 120. The "Prior Lake American?" 87% 10% 2% 1% 121. Cable television Channels 50 & 51? 6% 28% 54% 12% 122. "Wavelength," the city newsletter? 36% 41% 16% 7% 123. Co-workers/Neighbors? 23% 42% 28% 8% 124. The Star Tribune? 12% 35% 46% 8% 125. Does your household currently sub- yES.................. .68% scribe to cable television? NO.. ....... ...........32% REFUSED. . . . . . . . . . . . . . . . 1 % 126. Do you own or have access to a modem-equipped personal computer? (IF "NO," ASK:) Do you expect to have access in the near future? IF "YES" OR "NO/YES," ASK: (N=314) 127. Would you be interested in receiving city information through computer on-line services? 15 YES. . . . . . . . . . . . . . . . . . . 71 % NO / YES. . . . . . . . . . . . . . . . . 8 % NO / NO. . . . . . . . . . . . . . . . . 19 % NO/UNSURE............. .2% DON'T KNOW/REFUSED.... .1% YES. . . . . . . . . . . . . . . . . . . 54% NO. . . . . . . . . . . . . . . . . . . . 4 2 % DON'T KNOW/REFUSED... ..4% IF "YES," ASK: (N=169) 128. What kind of information would you like to have available on-line? DON'T KNOW/REFUSED.. ...9% CODES/ORDINANCES..... .11% CITY COUNCIL MINUTES. .25% MEETING CALENDAR.... ..11% CITY SERVICE INFO.... .29% BUDGET INFO....... .....5% CITY PLANNING....... ...4% PARK AND REC.......... .1% COMMUNITY EVENTS. . .... .2% SCATTERED. .............3% Now, just a few more questions for demographic purposes.... Could you please tell me how many people in each of the following age groups live in your household. Please include yourself in the proper age group. Let's start oldest to youngest.... 129. First, persons 65 or over? NONE. . . . . . . . . . . . . . . . . . 9 0 % ONE. . . . . . . . . . . . . . . . . . . . 4 % 2 OR MORE... ...........6% 130. Adults under 65? O. . . . . . . . . . . . . . . . . . . . . .8% 1..................... .9% 2 . . . . . . . . . . . . . . . . . . . . .69% 3.................... .11% 4 OR MORE.. ............4% 131. School-aged children? o. . . . . . . . . . . . . . . . . . . . .58 % 1. . . . . . . . . . . . . . . . . . . . . 18 % 2 . . . . . . . . . . . . . . . . . . . . .18 % 3. . . . . . . . . . . . . . . . . . . . . .5% 4 OR MORE.. ............1% REFUSED. .............. .1% 132. Pre-schoolers? O. . . . . . . . . . . . . . . . . . . . .79% 1. . . . . . . . . . . . . . . . . . . . . 15 % 2 OR MORE..............5% REFUSED. ...... ... ..... .1% 133. Do you own or rent your present residence? OWN. . . . . . . . . . . . . . . . . . . 93 % RENT. . . . . . . . . . . . . . . . . . . 7 % DON'T KNOW/REFUSED.....O% IF" OWN," AS K : (N = 3 7 0 ) 134. Is your lot on Prior Lake? YES. . . . . . . . . . . . . . . . . . . 27% NO. . . . . . . . . . . . . . . . . . . . 68 % DON'T KNOW/REFUSED.....5% 16 135. Which of the following cate- gories would contain the approximate value of your residential property -- under $75,000, $75,000-$150,000, $150,000-$250,000, or over $250,000? 136. Do you own a boat or other water craft you use on Prior Lake? 137. What is your age, please? (READ CATEGORIES, IF NEEDED) UNDER $75,000......... .1% $75,000-$125,000..... .18% $125,000-$150,000.....21% $150,000-$250,000.... .35% OVER $250,000........ .18% DON'T KNOW.......... ...2% REFUSED. . . . . . . . . . . . . . . . 6 % YES. . . . . . . . . . . . . . . . . . . 45% NO. . . . . . . . . . . . . . . . . . . . 52 % DON'T KNOW/REFUSED. ... .3% 18-24................. .5% 25 -34. . . . . . . . . . . . . . . . .20% 35-44. . . . . . . . . . . . . . . . .31% 45-54. . . . . . . . . . . . . . . . .22% 55-64. . . . . . . . . . . . . . . . .12% 65 AND OVER............8% REFUSED............... .2% 138. What is your occupation and the occupation of your spouse or partner, if applicable? PROFESSIONAL-TECHNICAL, 16%; OWNER-MANAGER, 22%; CLERICAL- SALES, 21%; BLUE COLLAR, 24%; RETIREES, 12%; SCATTERED, 5%. 139. What is the last grade of school you have completed? LESS THAN HIGH SCH.....2% HS GRADUATE...........19% VO-TECH/TECH COLL.....11% SOME COLLEGE... ...... .19% COLLEGE GRADUATE... ...39% POST-GRADUATE....... ..11% REFUSED............... .2% And now, for one final question, keeping in mind that your an- swers are held strictly confidential.... 140. Is you pre-tax yearly household income over or under $50,000? IF "OVER," ASK: Is it over $75,000? (IF "YES," ASK:) Is it over $100,000? IF "UNDER," ASK: Is it under $35,000? (IF "YES," ASK:) Is it under $25,000? 141. Gender (BY OBSERVATION: DO NOT ASK) 142. ZONE (FROM LIST) 17 UNDER $25,000.. ....... .3% $25,001-$35,000... . . . . .6% $35,001-$50,000. ..... ..8% $50,001-$75,000..... ..25% $75,001-$100,000......21% OVER $100,000........ .18% DON'T KNOW............ .3% REFUSED.............. .17% MALE. . . . . . . . . . . . . . . . . . 5 0 % FEMALE. . . . . . . . . . . . . . . . 5 0 % PRECINCT 1........... .21% PRECINCT 2........... .21% PRECINCT 3........... .21% PRECINCT 4........... .13% PRECINCT 5. .......... .25%