HomeMy WebLinkAbout9B - Residential Survey
AGENDA ITEM:
DISCUSSION:
CITY COUNCIL AGENDA REPORT
16200 Eagle Creek Avenue S.E.
Prior Lake, MN 55372-1714
February 7, 2005
9B
Frank Boyles, City Manager
CONSIDER APPROVAL OF A RESOLUTION APPROVING THE FINAL
FORMAT AND COST FOR THE RESIDENTIAL SURVEY.
History: In 1999, the City conducted its first residential survey to ascertain the
beliefs and opinions of its residents with respect to City issues. Four hundred
respondents were surveyed and each was asked 142 questions.
On JaRuary 3, 2005, the City Council authorized Decision Resources to conduct
a residential survey estimated to include 140 questions, administered to 400
randomly selected residents at a cost not to exceed $18,300. Since the Council
authorized the residential survey, I have solicited input from each
Council member and members of the City staff regarding the questions and
topics to be covered.
Current Circumstances: A considerable number of questions have been added to
the survey regarding the 2020 Vision and Strategic Plan. One of the major
reasons for conducting the survey is to learn more about resident awareness and
perceptions toward this key document. At one point, the draft survey was over
200 questions. Decision Resources advised that a survey of that length, while
administrable, will affect the timeline and total cost.
Accordingly, we reviewed the document for less salient questions and as a result
have "trimmed" the survey to 160 questions. The increase in survey size will not
affect the timeline, but will increase the cost from the originally approved
$18,300, to not to exceed $20,000.
As the survey is presently written, the major topic areas include:
. 2020 Vision and Strategic Plan
. Community Identity
. Values
. Partnerships
. Community Attractiveness
. Service level satisfaction
. Code Enforcement
. City Council perceptions and Resident Input
. Staff Customer Service
. Public Safety and Crime Prevention
. Community Development and Redevelopment
. Downtown Improvements
. Commercial and Industrial development
. Park Facilities and Recreation Programs
. Possible future capital projects
. Transportation and Transit
. Communications vehicles
. Demographic information
www.cityofpriorlake.com
1:\COUNCIL\AGNRPTS\2005\COMM~lXeS~~4f5~~30 / Fax 952.447.4245
Conclusion: The survey is very comprehensive and will provide a rich source of
scientific information for use by the Long-Range Planning committee, the City
Council and the City staff.
ISSUES:
The City Council had an opportunity to review and provide input regarding the
survey questions at this evenings County work session. Since the survey is done
no more frequently than 24 months, it is important to solicit a wide-range of
feedback to maximize the utility of the instrument. The more questions that are
asked, the more expensive the survey becomes and the longer it takes to
administer, analyze and report.
The Council should determine whether they are comfortable with the survey
content and the corresponding price and completion timeline.
ALTERNATIVES: (1) Adopt a resolution approving the survey research instrument to be
administered by Decision Resources, and amending Resolution 05-05
authorizing the cost not to exceed $20,000.
(2) Take no action.
(3) Direct staff to provide additional information.
RECOMMENDED
MOTION: Alternative (1).
1:\COUNCIL\AGNRPTS\2005\COMMUNITY SURVEY.DOC
16200 Eagle Creek Avenue S.E.
Prior Lake, MN 55372-1714
RESOLUTION 05-XX
A RESOLUTION AMENDING RESOLUTION 05-05 AUTHORIZING THE
ADMINISTRATION OF A RESIDENT SURVEY AS PART OF
THE PROCESS FOR UPDATING THE 2020 VISION AND STRATEGIC PLAN,
AND AUTHORIZING EXECUTIVE OF THE CITY'S STANDARD PROFESSIONAL
SERVICES AGREEMENT.
Motion By:
Second By:
WHEREAS, in 1999 the City completed a resident survey to provide information regarding citizen
perspectives on City services, products and policies; and
WHEREAS, in 2002 the City Council directed the preparation of a 2020 Vision and Strategic Plan to
direct the development of the community; and
WHEREAS, the 2020 Vision and Strategic Plan is to be updated in the Spring of 2005; and
WHEREAS, the completion of a resident survey will provide data which will assist in this effort; and
WHEREAS, the resident survey will help the staff and City Council to better understand citizen views to
facilitate the day-to-day operation of City government; and
WHEREAS, in order to collect data on all desired topics, the number of survey questions has increased
since the approval of Resolution 05-05, thereby increasing the content and costs of the
survey.
NOW THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF PRIOR LAKE, MINNESOTA
that:
1. The recitals set forth above are incorporated herein.
2. Resolution 05-05 is hereby rescinded.
3. Decision Resources Inc. is hereby retained to conduct a resident survey as outlined in the proposal
dated November 11, 2004, subject to the revised survey questions identified herein.
4. Costs for such research not to exceed $20,000 are to be drawn from the 2004 City Manager's
budget.
5. The Mayor and City Manager are authorized to execute the City's standard professional services
agreement on behalf of the City.
PASSED AND ADOPTED THIS 7TH DAY OF FEBRUARY, 2005.
Haugen Haugen
Fleming Fleming
LeMair LeMair
Petersen Petersen
Zieska Zieska
YES
NO
City Manager, City of Prior Lake
www.cityofpriorlake.com
Phone 952.447.4230 / Fax 952.447.4245
From:DECISION RESOURCES LTD. 612 920 1069
DECISION RESOURCES, LTD.
3128 Dean Court
Minneapolis, Minnesota 55416
02/01/2005 12:02 #661 P.002/018 Z\~\~~
PRIOR LAKE RESIDENTIAL
QUESTIONNAIRE
REVISED JAN 2005
Hello, I'm of Decision Resources, Ltd., a nationwide
polling firm located in Minneapolis. We've been retained by the
City of prior Lake to speak with a random sample of residents
about issues facing the city. The survey.is being taken..b.ecaus..e...,
your city representatiY-es.- and. staff. c""~ ; "t-~,...~.s.t..en i" yn",... ..~:i~_.~=-~__:...;:.__;~."~:;,.,;,;,;;.;;;;
ions and suggestions. I want to assure you that all individual
responses will be-held..;strictly confidential; ....only summaries of
the entire sample will be reported. (DO NOT PAUSE)
1.
Approximately how many years have
have you lived in Prior Lake?
2.
How would you rate the quality of
life in Prior Lake -- excellent,
good, only fair, or poor?
3 .
What do you like MOST about living
in Prior Lake? (DO NOT READ LIST)
ELSE:
4.
In general, what do you think is
the most serious issue facing the
community today? (DO NOT READ
LIST)
ELSE:
Let's talk about the future. ...
1
LESS THAN ONE YEAR... ...1
ONE OR TWO YEARS........2
THREE TO FIVE YEARS.....3
SIX TO TEN YEARS........4
ELEVEN - TWENTY YRS.....S
TWENTY - THIRTY YRS... ..6
OVER THIRTY yEARS.......?
EXCELLENT. . . . . . . . . . . . . . . 1
GOOD . . . . . . . . . . . . . . . . . . . . 2
ONLY FAIR............... 3
POOR. . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED.... ..5
DON'T KNOW/REFUSED. ....00
LOCATION. . . . . . . . . . . . . . .01
SMALL TOWN FEEL....... .02
QUIET. . . . . . . . . . . . . . . . . . 03
SAFE. . . . . . . . . . . . . . . . . . . 04
SCHOOLS. . . . . . . . . . . . . . . . OS
NEIGHBORHOOD. ... ... ... .06
THE LAKE............... 0 7
PEOPLE. . . . . . . . . . . . . . . . . 08
PARKS AND RECREATION...09
DON'T KNOW/REFUSED... ..00
CRIME. . .. . . . . . . . . . . . . . . .01
GROWTH. . . . . . . . . . . . . . . . . 02
T AXE S . . . . . . . . . . . . . . . . . . 0 3
SCHOOLS. . . . . . . . . . .. . . . . . 04
CITY SERVICES.......... .05
TRAFFIC. . . . . . . . . . . . . . . .06
CITY GOVERNMENT....... .07
LACK OF COMMERCIAL. ....08
ENVIRONMENTAL LAKE
ISSUES. . . . . . . . . . . . 09
LACK OF INDUSTRy.... ....10
SCATTERED. ...... ..... ..11
From:DECISION RESOURCES LTD.
612 820 1068
02/02/2005 15:11 #675 P.001/001
S. What, if anything, do you consider to be the best of the
past that should be preserved as the City moves forward into
the future?
6. What, if anything, is not as good as it could be in the com-
munity today that needs to be fixed or improved in the
future?
As you may know, the City of Prior Lake has developed and is
implementing a 2020 Vision and Strategic Plan.
7. Prior to this survey, were you
aware the City of Prior Lake1s
2020 Vision and Strategic Plan?
YE S . . . . . . . . . . . . . . . . . . . . . 1
NO. . . . . . . . . . . . . . . . . . . . . . 2
DON1T KNOW/REFUSED.... ..3
IF" YE S , JI AS K :
8.
Do you support or oppose the
2020 Vision and Strategic
Plan?
SUPPORT. . . . . . . . . . . . . . . . . 1
OPPOSE. . . . . . . . . . . . . . . . . . 2
DON'T KNOW/REFUSED......3
IF A RESPONSE IS GIVEN, ASK:
9. Why do you feel that way?
I would now like to read you a list of goals from the City of
Prior Lake's 2020 Vision and Strategic Plan. For each one, tell
me how important you think that goal is for the future of the
community -- whether it is extremely important, very important,
somewhat important, not too important, or not at all important.
If you have no opinion, just say so. ...
EIM VIM SIM NTI NAA DKR
10. Maintaining an appropriate
balance between residential and
commercial tax base. 1 2 3 4 5 6
11. Encouraging the construction of
multi-use buildings, such as
those including both retail and
residential space or combining
retail and office space. 1 2 3 4 5 6
2
From:DECISION RESOURCES LTD.
612 920 1069
02/01/2005 12:03 #661 P.004/018
\o~
~~\
ElM VIM S1M NT! NAA DKR
12. Recrui~ing desired type of
businesses to the community. 1
~3. Encouraging the retention and
expansion of existing
businesses? 1
14. Assuring the City's housing
stock provides opportunities
for persons of all ages. 1
15. Maintaining and replacing city
infrastructures including
roads, streets, public buildings,
boulevards and sewers? 1
16. Improving lake water quality
in the city. 1
17. Providing an acceptable level of
lake access parking and respons-
ible lake utilization? 1
18. Developing and maintaining city
property, parks and playfields
in an environmentally respons-
ible, aesthetically pleasing
manner. 1
19. Providing usable community
roadways and transportation
system? 1
20. Providing effective Dial-A-Ride
Circulator service in Prior Lake
and to adjacent communities? 1
21. Informing residents in a timely
manner about the 2020 Vision and
Strategy Plan and the progress
on the plan to date? 1
2
2
2
2
.2
2
2
2
2
2
3
3
3
3
3
3
3
3
3
3
4
4
4
4
4
4
4
4
4
4
5
6
5
6
5
6
5
6
6
5
5
6
5
6
5
6
5
6
5
6
Now, I would like to re-read that list of goals. This time, for
each one, tell me how you would rate the City's progress in
achieving that goal -- would you say the job the City has done to
date is excellent, good, only fair, or poor. If you have no
opinion, just say so. ...
22. Maintaining an appropriate balance
between residential and commercial
tax base.
23. Encouraging the construction of
multi-use buildings, such as those
including both retail and residen-
tial space or combining retail and
office space.
24. Recruiting desired type of busi-
nesses to the community.
3
EXC GOO FAI POQ DKR
1
1
1
2
2
2
3
4
3
4
3
5
5
4
5
From:DECISION RESOURCES LTD. 612 820 1068 02/01/2005 12:03 #661 P.005/018
'i
EXC GOO FAI POO DKR ~
25. Encouraging the retention and ex-
pansion of existing businesses? ~ 2 3 4 5
26. ASsuring the City'S housing stock
provides opportunities for persons
of all ages. 1 2 3 4 5
27. Maintaining and replacing city in-
frastructures, including roads,
streets, public buildings,
boulevards and sewers? 1 2 3 4 5
28. Improving lake water quality in
the city. 1 :2 3 4 5
29. Providing an acceptable level of
lake access parking and responsible
lake utilization? 1 2 3 4 5
30. Developing and maintaining city
property, parks and playfields in
an environmentally responsible,
aesthetically pleasing manner. 1 2 3 4 5
31. Providing usable community roadways
and transportation system? 1 2 3 4 5
32. Providing effective Dial-A-Ride
service in Prior Lake and to
adjacent communities? 1 :2 3 4 5
33. Informing residents in a timely
manner about the 2020 Vision and
Strategy Plan and the progress
on the plan to date? 1 2 3 4 5
34.
Moving on.....
35.
How would you rate the general
sense of community that Prior Lake
residents feel -- excellent, good,
only fair, or poor?
EXCELLENT.............. .1
GOOD. . . . . . . . . . . . . . . . . . . . 2
ONLY FAIR............... 3
POOR. . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED......5
STATEMENT A.............l
STATEMENT B... ...... ....2
STATEMENT C....... .... ..3
NONE {VOL.)............. 4
DON'T KNOW/REFUSED.... ..5
Now which of the following state-
ments comes closest to your
feelings?
A. I feel a real tie to the entire
Prior Lake community.
B. I have strong ties to my neigh-
borhood, but weak ties to the
rest of Prior Lake.
C. I have neither strong ties to
my neighborhood nor the comm-
unity as a whole.
36. What could the City do to improve the sense of community?
4
From:DECISION RESOURCES LTD.
612 920 1069
37.
Thinking about the past five
years, would you say the City of
Prior Lake has changed for the
better, changed for the worse, or
remained about the same?
IF A RESPONSE IS GIVEN, ASK:
38. Why do you feel that way?
(DO NOT READ LIST)
ELSE:
02/01/2005 12:03 #661 P.006/018
\<
\o"'\" b
ovl
FOR BETTER... . . . . . . . . . . . 1
FOR WORSE..... ....... ...2
REMAINED THE SAME.......3
DON'T KNOW/REFUSED... ...4
DON'T KNOW/REFUSED... ..00
GROWTH IS BAD..........Ol
TRAF FIe. . . . . . . . . . . . . . . . 0 2
GROWTH IS GOOD.........03
CRIME. . . . . . . . . . . . . . . . . . 04
NO CHANGE..............os
NO NEW BUSlNESSES......06
IMPROVEMENTS MADE.. ....07
NEW BUSINESSES HERE....OB
SCHOOLS. . . . . . . . . . . . . . . . 09
PARK AND RECREATION... .10
RESIDENTIAL GROWTH... ..11
ROADS. . . . . . . . . . . . . . . . . . 12
POOR GOVERNMENT...... ..13
39. AS the City of Prior Lake grows, YES. ..... ........ .... ...1
is the City doing enough to retain NO................ ......2
its small town values? DON'T KNOW/REFUSED......3
IF "NO," ASK:
40. How could the City do a better job?
As you may know, the City of Prior Lake forms partnerships with
private and public entities in order to improve the community.
41. How good of a job do you think the EXCELLENT...............l
City has done in forming partner- GOOD....................2
ships -- excellent, good, only ONLY FAIR........ .......3
fair or poor? POOR....................4
DON'T KNOW/REFUSED... ...5
To help stabili2e property taxes, some cities are starting to
offer new services, such as high-speed wireless Internet, to
their residents.
42.
Would you support or oppose the
City of Prior Lake offering high
speed wireless internet services?
(WAIT FOR RESPONSE) Do you feel
strongly that way?
5
STRONGLY SUPPORT.. ......1
SUPPORT. . . . . . . . . . . . . . . . .2
OPPOSE. . . . . . . . . . . . . . . . . . 3
STRONGLY OPPOSE....... ..4
DON'T KNOW/REFUSED... ...5
From:DECISION RESOURCES LTD.
612 920 1069
02/01/2005 12:03 #661 P.007/018 O~o~~
For each of the following items, please rate the City of Prior Lake
on a scale of one to five where five is excellent and one is
poor. If you have no opinion, just say so....
43. To find housing which fits the
budgets and lifestyles of most
people.
44. To find full-time employment
opportunities.
45. To start a business.
46. To raise children.
47. To spend one's retirement
years.
Changing focus....
1
2
3
4
5
DKR
1
2
3
3
3
3
4
5
5
5
5
6
6
6
6
1
1
1
2
2
2
4
4
4
4
5
6
1
2
3
The City of Prior Lake reviews the cost effectiveness of the
services it provides to residents. Your opinions on this portion
of the survey are particularly important to decision-makers. I
am going to read you a list of some of the current services
either directly provided by the city or partially subsidized by
it. For each one, please tell me if you feel it is excellent,
good, only fair or poor. If you don't have an opinion, just say
so.... (ROTATE LIST)
48. Police protection?
49. Fire protection?
50. Storm sewer drainage and
flood control?
51. Quality of drinking water?
52. Animal control?
53. Park maintenance?
54. Recreation services?
55. Building inspection and permits?
56. 911 emergency response time to
calls?
57. Zoning code enforcement?
58. Neighborhood street lighting?
59. Quality of cable television
transmissions?
EXCL GOOD FAIR POOR D.K.
1
1
2
2
3
3
3
3
3
3
3
3
4
4
5
5
1
1
1
1
1
1
2
2
2
2
2
2
4
4
4
4
4
4
5
5
5
5
5
5
1
1
1
2
2
2
3
3
3
5
5
5
1
2
4
4
4
3
5
4
For the next two city services, please consider only city
streets. In particular, do not consider State Highway 13 or
County Roads 21, 42, 82 and 83, as these are not maintained by
the City of Prior Lake.
60. City street sweeping? 1
61. City street repair and maintenance? 1
62. Snow and ice control? 1
6
EXCL GOOD FAIR POOR D.K.
2
2
2
3
3
3
5
5
5
4
4
4
From:DECISION RESOURCES LTD.
612 920 1069
When you compare the property
taxes you pay and the quality of
city services you receive, would
you rate the general value as ex-
cellent, good, only fair or poor?
Moving on... .
63.
64.
How would you rate the general
appearance of your neighborhood
excellent, good, only fair, or
or poor?
02/01/2005 12:03 #661 P.008/018 ~
fJ~
EXCELLENT. . . . . . . . . . . . . . .1
GOOD. . . . . . . . . . . . . . . . . . . . 2
ONLY FAIR. . . . . . . . . . . . . . . 3
POOR. . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED. ... ..5
EXCELLENT. . . . . . . . . . . . . . . 1
GOOD. . . . . . . . . . . . . . . . . . . . 2
ONLY FAIR... . . . . . . . . . . . .3
POOR. . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED......5
For each of the following, please tell me whether the City is too
tough, about right, or not tough enough in enforcing city codes
on the nuisances.
TOO NOT ABO DK/
TOU TOU RIG REF
65. Animal control? 1 2 3 4
66. Junk cars? 1 2 3 4
67. Messy yards? 1 :2 3 4
68. Noise? 1 2 3 4
69. Construction site
management? 1 2 3 4
70. Exterior home maintenance? 1 :2 3 4
71. Snow shoveling of side-
walks? 1 2 3 4
72. Maintenance and appearance
of property line fences. 1 2 3 4
73. Prevention of soil erosion. 1 2 3 4
74. Storage of recreational
equipment, such as boats,
snowmobiles, ATVs and
personal watercraft? 1 :2 3 4
75.
76.
77.
Other than voting, do you feel
that if you wanted to, you could
have a say about the way the City
of Prior Lake runs things?
How much do you feel you know
about the work of the Mayor and
City Council -- a great deal, a
fair amount, or very little?
From what you know, do you ap-
prove or disapprove of the job
the Mayor and City Council are
doing? (WAIT FOR RESPONSE) And do
you feel strongly that way?
YE S . . . . . . . . . . . . . . . . . . . . . 1
NO. . . . . . . . . . . . . . . . . . . . . . 2
DON'T KNOW/REFUSED......3
GREAT DEAL.... ....... ...1
FAIR AMOUNT.. ..... .... ..2
VERY LITTLE. ..... .......3
DON'T KNOW/REFUSED......4
STRONGLY APPROVE.... ....1
SOMEWHAT APPROVE.. ......2
SOMEWHAT DISAPPROVE.....3
STRONGLY DISAPPROVE.....4
DON'T KNOW/REFUSED......5
IF OPINIONS ARE STATED IN QUESTION #77, ASK:
7
From:DECISION RESOURCES LTD.
612 920 1069
78. Why do you feel that way
about the Mayor and City
council? (DO NOT READ LIST)
ELSE:
79. From what you have seen or heard,
how would you rate the job per-
formance of the Prior Lake City
staff -- excellent, good, only
fair, or poor?
80. During the past year, have you
contacted by telephone or in
person any staff member at
Prior Lake City Hall?
IF "YES," ASK:
02/01/2005 12:03 #661 P.009/018
.\P~
,Jol.-J
DON'T KNOW/REFUSED.....OO
GOOD JOB.. ........ .... .01
LIS TEN . . . . . . . . . . . . . . . . . 02
POOR JOB. . . . . . . . . . . . . . . 03
DO NOT LISTEN... ... ....04
COULD IMPROVE.... ......05
ISSUES. . . . . . . . . . . . . . . . .06
SPENDING. . . . . . . . . . . . . . .0"]
CONFLICTS ON COUNCIL...OB
NO PROBLEMS............09
NEED MORE BUSINESS.....10
APPROVE OF MAYOR/
DISAPPROVE OF COUNCIL..ll
EXCELLENT. . . . . . . . . . . . . . . 1
GOOD. . . . . . . . . . . . . . . . . . . . 2
ONL Y FAIR.... . . . . . . . . . . .3
POOR. . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED......5
YE S . . . . . . . . . . . . . . . . . . . . . 1
NO. . . . . . . . . . . . . . . . . . . . . . 2
DON'T KNOW/REFUSED......3
Thinking about that last contact, for each of the following
characteristics, please rate the Prior Lake staff as excel-
lent, good, only fair, or poor....
81.
82.
83.
84.
EXCL GOOD FAIR POOR DK/R
Courtesy and helpful-
ness of the Information
Desk receptionist? 1 2 3 4 5
Ease of reaching a
department staff
member who could
help you? 1 2 3 4 5
Courtesy and helpfulness
of the department staff? 1 2 3 4 5
In the past, have you used
the voice mail system to
leave a message at City Hall?
(IF "YES," ASK:) Did you re-
ceive a timely response to
your message?
ASK EVERYONE:
YE S / YES. . . . . . . . . . . . . . . . . 1
YE S /NO. . . . . . . . . . . . . . . . . . 2
YES /UNSURE. . . . . . . . . . . . . .3
NO. . . . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED.. ....5
I would like to read you a short list of public safety concerns.
8
From:DECISION RESOURCES LTD.
612 820 1068
02/01/2005 12:04 #661 P.010/018 \0<
o~o~
85. Please tell me which one you consider to be the greatest
concern in Prior Lake? If you feel that none of these prob-
lems are serious in Prior Lake, just say so. (READ LIST)
FIRST
Violent crime............................... 1
Traffic congestion........................ ..2
Dru.gs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Youth gangs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Business crimes, such as shop-
lifting and check fraud... .... ....... ..5
Residential crimes, such as
burglary, theft, and vandalism.........6
ALL EQUALL Y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
NONE OF THE ABOVE. . . . . . . . . . . . . . . . . . . . . . . . . . . 8
DON'T KNOW/REFUSED. . . . . . . . . . . . . . . . . . . . . . . . . .9
86. Do you feel that crimes against
property in Prior Lake have in-
creased, decreased, or remained
about the same during the past
five years?
INCREASED. . . . . . . . . . . . . . . 1
DECREASED. . . . . . . . . . . . . . .2
REMAINED THE SAME. ... ...3
DON'T KNOW/REFUSED......4
87. How about crimes against people, INCREASED...............l
have they increased, decreased, or DECREASED..... ........ ..2
remained about the same during the REMAINED THE SAME.......3
past five years? DON'T KNOW/REFUSED......4
88.
How would you rate the amount of
patrolling the police department
does in your neighborhood -- would
you say they do too much, about
the right amount, or not enough?
TOO MUCH. . . . . . . . . . . . . . . . 1
ABOUT RIGHT AMOUNT... ...2
NOT ENOUGH. ..... ........3
DON'T KNOW/REFUSED......4
UNAWARE. . . . . . . . . . . . . . . . . 1
AWARE/SUPPORT...........2
AWARE/OPPOSE.... ...... ..3
AWARE/UNSURE....... .....4
DON'T KNOW/REFUSED.. ....5
Prior to this survey, were you
aware of the school-related pro-
grams provided by the Prior Lake
Police Department, such as DARE
and the Police Liaison Officer
(IF "AWARE," ASK:) Do you support
or oppose the offering of these
programs by the Police Department?
I would like to read you a list of programs offered by the Police
Department. For each one, please tell me if you were aware the
City offers that program.
89.
YES NO DKR
90. Neighborhood crime watch and
Operation Id? 1 2 3
91. Citizen's Police Academy? ~ 2 3
92. Vacation Home Check? 1 2 3
9
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Let's talk about economic development for a few minutes.....
93. Do you feel that Prior Lake resi- YES.....................l
dents have an adequate opportunity NO......................2
to provide input into the zoning DON'T KNOW/REFUSED......3
and land use decision-making
process?
94.
Do you think the pace of develop-
ment in the city has been too
rapid, about right, or not fast
enough?
TOO RAP ID. . . . . . . . . . . . . . . 1
ABOUT RIGHT.......... ...2
NOT FAST ENOUGH.........3
DON'T KNOW/REFUSED.... ..4
95. Does the development throughout yES.... .... ... ....... ...1
the City seem well-planned for the NO......................2
future of Prior Lake? DON'T KNOW/REFUSED. .....3
IF "NO," ASK:
96.
Could you tell me one or two
reasons why you feel that
way? (DO NOT READ LIST)
ELSE:
Turning to Prior Lake Downtown....
97. Do you visit and use the Prior
Lake Downtown area -- frequently,
occasionally, rarely, or never?
DONIT KNOW/REFUSED.....OO
TOO MUCH GROWTH....... .01
DOESN'T SEEM TO BE
PLANNED....... ....02
DON'T LISTEN...........03
NEED MORE COMMERCIAL...04
NOT PLANNED FOR
TRAFFIC... ...... ..05
FREQUENTLY..............l
OCCASIONALLy.... ........2
RAREL Y. . . . . . . . . . . . . . . . . . 3
NEVER. . . . . . . . . . . . . . . . . . . 4
DON'T KNOWjREFUSED......5
98. What changes do you think should be made to increase your
use of the Prior Lake Downtown area? (PROBE)
Let's talk about the commercial/shopping areas of Prior Lake,
excluding the Downtown area....
99. What do you like the most about the commercial/shopping
areas of Prior Lake?
10
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100. And, what do you like least about the commercial/shopping
areas in Prior Lake?
I would now like to read you a list of redevelopment and improve-
ments in the City of Prior Lake. For each one, please tell me if
you were aware of it. Then for each one you are aware of, please
rate the redevelopment or improvement as excellent, good, only
fair or poor.
NO YES YES YES YES DKI
EXC GOO FAI POO REF
101. The Prior Lake Downtown area? 1 :2 3 4 5 6
102. Ring Road, now called village
Lake Drive? 1 2 3 4 5 6
103. priordale Mall, now called
. South Lake Village? 1 2 3 4 5 6
104. Deerfield Industrial Park? 1 :2 3 4 5 6
Turning to park and recreation issues.....
The Prior Lake Park System is composed of smaller neighborhood
parks designed to serve residents within a one-half mile radius,
larger community parks containing ballfields and other athletic
amenities, open space parks which accommodate passive recreation,
and a trail system. For each of the following park types, please
indicate whether members of your household use it frequently,
occasionally, rarely or not at all.
PRE OCC RAR NOT DKR
105. Smaller neighborhood parks?
106. Larger community parks, such as
Lakefront, Memorial, Ponds, Ryan
and Sand Point?
107. Open space parks, such as Wood-
view Park, Deerfield or Raspberry
Ridge?
108. Trails?
1
2
3
4
5
1
2
3
4
5
1
1
2
2
3
3
4
4
5
5
From what you have seen or heard, how would you rate the quality
of each component in the park system? Would you rate them as
excellent, good, only fair,' or poor?
EXC GOO FAI POO DKR
109. Smaller neighborhood parks?
110. Larger community parks?
111. Open space parks?
112. Trails?
1
1
1
1
2
2
2
2
3
3
3
3
4
4
4
4
5
5
5
5
11
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612 920 1069
113. Overall, would you rate the park
and recreational facilities in
Prior Lake as excellent, good,
only fair, or poor?
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EXCELLENT. . . . . . . . . . . . . . . 1
GOOD. . . . . . . . . . . . . . . . . . . . 2
ONLY FAIR.... ...... .....3
POOR. . . . . . . . . . . . . . . . ... . . 4
DON'T KNOW/REFUSED.... ..5
114. Have you or members of your house- YES.....................1
hold participated in city recrea- NO.... .............. ....2
tion programs during the past two DON'T KNOW/REFUSED......3
years?
IF "YES," ASK:
115. How would you rate your ex-
perience with the City
recreation programs -- ex-
cellent, good, only fair or
poor?
EXCELLENT. . . . . . . . . . . . . . . 1
GOOD. . . . . . . . . . . . . . . . . . . . 2
ONLY FAIR....... ...... ..3
POOR. . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED... ...5
I would now like to read you a list of potential Park and Recrea-
tion projects and facilities. The City could construct and
operate these facilities on their own, or form partnerships to do
so. Either way, a property tax increase would be needed for the
project. For each one, please tell me if you would strongly
support a property tax increase for it, somewhat support, some-
what oppose, or strongly oppose a property tax increase for it.
STS SMS SMO STO DKR
116. A Community Center? 1 2 3 4 5
117. waterpark? 1 2 3 4 5-
118. Performing Arts Center? 1 2 3 4 5
119. A Senior Center? 1 2 3 4 5
Turning to the lake....
120. How often do you use Prior Lake--
frequently, occasionally, rarely,
or never?
IF THEY USE THE LAKE, ASK:
FREQUENTLy..... .........1
OCCASIONALLy........... .2
BARELY . . . . . . . . . . . . . . . . . . 3
NEVER. . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED.. ....5
121. What activity do you undertake most often on Prior
Lake?
122. How could access to the Lake be improved?
12
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123. How could water quality and clarity be improved?
124. How can boat safety on the Lake be improved?
Changing focus.....
125. How would you rate your ability
to get where you need to go in
Prior Lake in a reasonable amount
of time -- excellent, satis-
factory, marginal, or poor?
IF "MARGINAL" OR "POOR," ASK:
126. Why do you feel that way?
ELSE:
127.
How familiar are you with the
Laker Lines and Local Laker Link
and the public transportation ser-
vices they offer -- very familiar,
somewhat familiar, not too fami-
liar, or not at all familiar?
128. Have you ridden a Laker Line bus
in past twelve months?
IF "YES," ASK:
129. How often do you ride
during an average month
daily during the workweek,
two or three times a week,
weekly, several times a
month, or once a month?
130. Were you satisfied or dis-
satisfied with your exper-
ience?
Moving on. . . .
13
EXCELLENT...... ..... ....1
SATISFACTORY... ... ......2
MARG INAL. . . . . . . . . . . . . . . . 3
POOR. . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED......5
DON'T KNOWjREFUSED.....OO
TOO MUCH TRAFFIC.. .... .01
TOO MANY STOPLIGHTS... .02
POOR ROADS... ....... ...03
TOWN IS SPREAD OUT.....04
VERY FAMILIAR...........1
SOMEWHAT FAMILIAR.... ...2
NOT TOO FAMILIAR. .......3
NOT AT ALL FAMILIAR.....4
DON'T KNOW/REFUSED......5
YE S . . . . . . . . . . . . . . . . . . . . . 1
NO. . . . . . . . . . . . . . . . . . . . . . 2
DON'T KNOW/REFUSED.... ..3
DA I L Y. . . . . . . . . . . . . . . . . . . 1
TWO-THREE TIMESjWEEK....2
SEVERAL/MONTH..... ......3
ONCE/MONTH...... ........4
LESS THAN/MONTH.........s
DON'T KNOW/REFUSED......6
SATISFIED.... ...........1
DISSATISFIED..... .......2
DON'T KNOW/REFUSED......3
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For each of the following communication channels, please tell me
whether it is a major source, minor source or no source at all
about prior Lake news, activities, events or City policies?
MAJ MIN NOT DKR
131. The "Prior Lake American?" 1 2 3 4
132. Cable television Channel 15? 1 2 3 4
133. "Wavelength," the city newsletter? 1 :2 3 4
134. Co-workers/Neighbors? 1 2 3 4
135. The Star Tribune South insert? 1 2 3 4
136. The City's website? 1 2 3 4
137. City's e-mailed newsletter? 1 2 3 4
138. If you could choose the best way for you to receive informa
tion about City government and the issues facing the commun-
ity, what would it be?
As you may know, the City currently publishes the newsletter,
"Wavelength," bi-monthly in an eight page format. The City is
considering a change in the format of the newsletter.
139.
Which of the following do you most
prefer:
A) No change to the current
format,
B) A monthly, four page newsletter
and quarterly parks and recrea-
tion brochure,
C) A monthly 2 page insert in the
Prior Lake American?
STATEMENT A.. ...... .....1
STATEMENT B.............2
STATEMENT C. ............3
SOMETHING ELSE (VOL.) ...4
DON'T KNOW/REFUSED. .....5
140. Does your household currently sub- YES.....................l
scribe to cable television? NO... ...... .............2
REFUSED. . . . . . . . . . . . . . . . . 3
IF "YES," ASK:
I would like to read you list of city programming available
on Channel 15. For each one, please tell me if you fre-
quently, occasionally, rarely or never watch the program?
PRE oce RAR NEV DKR
141. City Councilor Planning
Commission meetings?
142. "Inside City Hall?"
143. "City Council Wrap-up"
1
1
1
2
2
2
3
3
3
4
4
4
5
5
5
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144. Do you use the Internet at home or YES.....................l
a t work? NO. . . . . . . . . . . . . . . . . . . . . . 2
DON'T KNOW/REFUSED......5
IF "YES, II ASK:
145. Have you visited the City's
website?
IF "YES, II ASK:
146. How would you rate the
content and format on
City's wehsite -- ex-
cellent, good, only
fair or poor?
147. What kind of new infor-
mation would you like to
have available through
the website?
(DO NOT READ LIST)
ELSE:
148. Would you be interested in
receiving city information
through e-mail?
YES. . . . . . . . . . . . . . . . . . . . . 1
NO. . . . . . . . . . . . . . . . . . . . . . 2
DON'T KNOW/REFUSED.... ..3
EXCELLENT.............. .1
GOOD. . . . . . . . . . . . . . . . . . . . 2
ONLY FAIR...............3
POOR. . . . . . . . . . . . . . . . . . . . 4
DON'T KNOW/REFUSED......5
DON'T KNOW/REFUSED... ..00
CODES/ORDINANCES...... .01
CITY COUNCIL MlNUTES...02
MEETING CALENDAR.......03
CITY SERVICE INFO.... ..04
BUDGET INFO..... ...... .05
CITY PLANNING. .........06
PARK AND REC... ....... .07
YE S . . . . . . . . . . . . . . . . . . . . . 1
NO. . . . . . . . . . . . . . . . . . . . . . 2
DON'T KNOW/REFUSED... ...3
149. Overall, how would you rate the EXCELLENT...............l
job the City does in communicating GOOD... ............. ....2
with residents -- excellent, good, ONLY FAIR. ...... ........3
only fair or poor? POOR.. ..................4
DON'T KNOW/REFUSED... ...5
Now, just a few more questions for demographic purposes....
Could you please tell me how many people in each of the following
age groups live in your household. Please include yourself in
the proper age group. Let's start oldest to youngest....
150. First, persons 65 or over?
151. Adults, 18 to 64?
15
NONE. . . . . . . . . . . . . . . . . . . . 0
ONE. . . . . . . . . . . . . . . . . . . . . 1
2 OR MORE. . . . . . . . . . . . . . . 2
RE FU SED. . . . . . . . . . . . . . . . . 3
0.......... .............0
1...................... .1
2. . . . .. .. . .. . . . . . . . . . . . .2
3...................... .3
4 OR MORE. ....... ..... ..4
REFUSED. . . . . . . . . . . . . . . . .5
From:DECISION RESOURCES LTD.
612 820 1068
152. Children under 18 years of age?
153. Do you own or rent your present
residence?
IF "OWN," ASK:
154.
Which of the following cate-
gories would contain the
approximate value of your
residential property -- under
$125,000, $125,000-$250,000,
$250,000-$400,000, or over
$400,0007
155. What is your age, please?
(READ CATEGORIES, IF NEEDED)
02/01/2005 12:11 #661 P.017/018
\~~
\\),,\
f)"v\
0...................... .0
1...................... .1
2...................... .2
3.. .. . .. .. ... . . .. .. .. ..... ...3
4 OR MORE.. ..... ........4
REFUSED. . . . . . . . . . . . . . . . . 5
OWN. . . . . . . . . . . . . . . . . . . . . 1
RENT................... .2
DON'T KNOW/REFUSED. .....3
UNDER $125,000....... ...1
$ ~2 5, 000 - $1 75 , 000 . . . . . . . 2
$175,000-$250,000...... .3
$250,000-$400,000. . . . . . .4
OVER $400,000.. ..... ....5
DON'T KNOW. . . . . . . . . . . . . . 6
REFUSED. . . . . . . . . . . . . . . . . 7
18-24.................. .1
25-34. . . . . . . . . . . . . . . . . . .2
35-44.................. .3
45 - 54. . . . . . . . . . . . . . . . . . .4
55-64. . . . . . . . . . . . . . . . . . .5
65 AND OVER.... ....... ..6
REFUSED. . . . . . . . . . . . . . . . . 7
156. What is your occupation and the occupation of your spouse or
partner, if applicable?
M:
157. What is the last grade of school
you have completed?
F:
LESS THAN HIGH SCH......l
HS GRADUATE.... .........2
Va-TECH/TECH COLL. ......3
SOME COLLEGE.... ...... ..4
COLLEGE GRADUATE...... ..5
POST-GRADUATE...... .....6
REFUSED. . . . . . . . . . . . . . . . . 7
And now, for one final question, keeping in mind that your an-
swers are held strictly confidential....
158. Is you pre-tax yearly household
income over or under $75,0007
IF "OVER," ASK:
I Bit over $100, OOO? ( IF" YE S, "
ASK:) Is it over $125,OOO?
IF "UNDER," ASK:
Is it under $50,OOO? (IF "YES,"
ASK:) Is it under $25,000?
Thank you for your time. GOOd-bye.
16
UNDER $25,000... ........1
$25,001-$50,000.... .....2
$50,001-$75,000........ .3
$75,001-$100,000....... .4
$100, 001- $125, 000 . . . . . . .5
OVER $125, 0 0 0 . . . . . . . . . . . 6
DON I T KNOW... . . . . . . . . . . . 7
REFUSED. . . . . . . . . . . . . . . . .8
~_~__,___c."_.__"c......_. ....--...--..- "~~-l-.~'_.._~._-'_C.- .......... ... ... .._.......... ...... .... ." ~.._.._.. ....... ._... _... ...--.-.-.....-.---..-
From:DECISION RESOURCES LTD.
612 920 1069
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f;)~t?
159. Gender (BY OBSERVATION:
DO NOT ASK)
160. ZONE (FROM LIST)
MALE. . . . . . . . . . . . . . . . . . . . 1
FEMALE. . . . . . . . . . . . . . . . . . 2
PRECINCT 1..... ..... ....1
PRECINCT 2..... ....... ..2
PRECINCT 3.... ........ ..3
PRECINCT 4..............4
PRECINCT 5. . . . . . . . . . . . . .5
PRECINCT 6........ .... ..6
PRECINCT 7...... ...... ..7
PRECINCT 8..... . . . . . . . . . 8
LIST:
PHONER:
DATE:
PHONE #:
17