HomeMy WebLinkAbout01 09 2017 Survey and 2040 Vision Report
Phone 952.447.9800 / Fax 952.447.4245 / www.cityofpriorlake.com
4646 Dakota Street SE
Prior Lake, MN 55372
CITY COUNCIL WORK SESSION REPORT
MEETING DATE: JANUARY 9, 2017
AGENDA #: A & B
PREPARED BY: FRANK BOYLES, CITY MANAGER
PRESENTED BY: FRANK BOYLES & PETER LEATHERMAN
AGENDA ITEM: SURVEY OBJECTIVE REPORT FROM PETER LEATHERMAN WITH
THE MORRIS LEATHERMAN COMPANY AND 2040 VISION
INTRODUCTION: The purpose of tonight’s work session is to review the Telephone Survey
which has been conducted periodically to provide data for the 2040
Vision and Strategic Plan as well as the strategic plan itself so the city
council will have an orientation to each.
TOPICS: Topic A: Survey
Peter Leatherman of Morris/Leatherman Survey Research will provide
the city council with a presentation regarding the validity of the survey
research tool and the results of the January 2014 community survey. A
copy of the responses to that survey is included. Leatherman will also
discuss question modifications intended to improve the scope of the
survey and its applicability to current day city issues.
Topic B: 2040 Vision & Strategic Plan
A copy of the 2040 Vision and Strategic Plan is enclosed. I will provide
the council with some history of the document and its contents. There will
be time available to discuss the extent to which this document should be
used and the method which should be used to update it.
CONCLUSION:
The staff would appreciate direction from the city council on these two
topics as we start the new year.
THEMORRISLEATHERMAN COMPANY CITYOFPRIORLAKE
3128DeanCourt RESIDENTIALSURVEY
Minneapolis, Minnesota 55416 FINALJANUARY2014
Hello, I'm __________ oftheMorrisLeathermanCompany, a
nationwidepollingfirmlocatedinMinneapolis. We'vebeen
retainedbytheCityofPriorLaketospeakwitharandomsample
ofresidentsaboutissuesfacingthecity. Thesurveyisbeing
takenbecauseyourcityrepresentativesandstaffareinterested
inyouropinionsandsuggestions. Iwanttoassureyouthatall
individualresponseswillbeheldstrictlyconfidential; only
summariesoftheentiresamplewillbereported. (DONOTPAUSE)
1. Approximately howmanyyearshave LESSTHANTWOYEARS....6%
haveyoulivedinPriorLake? TWOTOFIVEYEARS.....14%
5.1TOTENYEARS......22%
10.1TOTWENTYYEARS..25%
20.1TOTHIRTYYEARS..17%
OVERTHIRTYYEARS.....16%
DON'TKNOW/REFUSED.....0%
2. Howwouldyouratethequalityof EXCELLENT.............40%
lifeinPriorLake -- excellent, GOOD..................55%
good, onlyfair, orpoor? ONLYFAIR..............5%
POOR...................0%
DON'TKNOW/REFUSED.....0%
3. WhatdoyoulikeMOST aboutliving DON'TKNOW/REFUSED.....0%
inPriorLake? LOCATION...............3%
SMALLTOWNFEEL.......31%
QUIET.................14%
SAFE...................4%
SCHOOLS................9%
NEIGHBORHOOD...........7%
THELAKE..............10%
PEOPLE.................8%
PARKSANDRECREATION...2%
ACCESSTOMETROAREA...5%
CLOSETOJOB...........6%
SCATTERED..............2%
1
4. Ingeneral, whatdoyouthinkis DON'TKNOW/REFUSED....18%
themostseriousissuefacingthe CRIME..................7%
communitytoday? GROWTH................20%
TAXES.................12%
SCHOOLS................4%
TRAFFIC................8%
LACKOFCOMMERCIAL.....9%
LACKOFINDUSTRY.......4%
STREETMAINTENANCE.....7%
CITYSPENDING..........6%
DOWNTOWNFEEL..........2%
DRINKINGWATERQUALTY..2%
SCATTERED..............2%
5. Howwouldyouratethegeneral EXCELLENT.............25%
senseofcommunitythatPriorLake GOOD..................66%
residentsfeel -- excellent, good, ONLYFAIR..............8%
onlyfair, orpoor? POOR...................1%
DON'TKNOW/REFUSED.....0%
6. Nowwhichofthefollowingstate- STATEMENTA...........32%
mentscomesclosestto your STATEMENTB...........59%
feelings? STATEMENTC............7%
A. Ifeelarealtietotheentire NONE...................2%
PriorLakecommunity. DON'TKNOW/REFUSED.....0%
B. Ihavestrongtiestomyneigh-
borhood, butweaktiestothe
restofPriorLake.
C. Ihaveneitherstrongtiesto
myneighborhoodnorthecomm-
unityasawhole.
Let'sspendafewminutesdiscussingthefutureoftheCityof
PriorLake.
7. Whenthinkingaboutacity'squal- DON’TKNOW/REFUSED.....1%
ityoflife, whatdoyouthinkis SAFETY................30%
themostimportantaspectofthat SENSEOFCOMMUNITY....18%
quality? QUALITYOFSCHOOLS....15%
OPENSPACES/NATURE.....9%
PARKSANDRECREATION...3%
SMALLTOWNFEEL.......11%
LAKE...................3%
QUIETANDPEACEFUL.....9%
SCATTERED..............2%
2
8. Whataspects, ifany, ofthecom- DON’TKNOW/REFUSED.....4%
munityshouldbefixedor improved NOTHING...............20%
inthefuture? LOWERTAXES...........15%
MORERESTAURANTS.......4%
MORERETAIL............9%
LESSGROWTH...........13%
STREETMAINTENANCE....15%
CITYSPENDING..........7%
SCHOOLS................4%
DOWNTOWN...............3%
TRAFFIC CONGESTION.....2%
SCATTERED..............4%
9. What, ifanything, iscurrently DON’TKNOW/REFUSED.....4%
missingfromtheCityof PriorLake NOTHING...............38%
which, ifpresent, wouldgreatly MORERESTAURANTS.......8%
improvethequalityoflifefor MORERETAIL...........15%
residents? MOREPUBLICTRANSIT....3%
MOREJOBS.............15%
MOREENTERTAINMENT....12%
SCATTERED..............5%
10. WhenyouthinkaboutPriorLakebothDON’TKNOW/REFUSED.....2%
todayandyesterday, what, ifany- NOTHING................7%
thing, doyouthinkshouldbepre- LAKE..................14%
servedforthefuture? OPENSPACE/NATURE.....30%
LOWCRIME/SAFETY......12%
PARKSAND TRAIL........8%
SMALLTOWNFEEL.......12%
SENSEOFCOMMUNITY.....7%
QUALITYOFSCHOOLS.....5%
HISTORICBUILDINGS.....2%
SCATTERED..............2%
Changingfocus....
TheCityofPriorLakereviewsthecosteffectiveness ofthe
servicesitprovidestoresidents. Youropinionsonthisportion
ofthesurveyareparticularlyimportanttodecision-makers. Iam
goingtoreadyoualistofsomeofthecurrentserviceseither
directlyprovidedbythecityorpartiallysubsidized byit. For
eachone, pleaserateeachserviceasexcellent, good, onlyfair
orpoor. Ifyouhavenoopinion, justsayso....
EXCLGOODFAIRPOORD.K.
11. Policeservice? 60% 36% 3% 0% 2%
12. Fireservice? 61% 33% 1% 0% 5%
13. Waterqualityinlakes? 13% 55% 24% 4% 5%
3
EXCLGOODFAIRPOORD.K.
14. Qualityofdrinkingwater? 13% 47% 30% 7% 4%
15. Animalcontrol? 11% 57% 16% 2% 14%
16. Parkandtrailmaintenance? 30% 63% 4% 0% 3%
17. Recreationprograms? 24% 61% 5% 0% 10%
18. Buildinginspectionandpermits? 7% 59% 9% 1% 24%
19. 911emergencyresponsetimeto
calls? 42% 39% 1% 0% 18%
20. Zoningcodeenforcement? 8% 56% 12% 1% 25%
21. Economic developmentservices? 7% 53% 18% 3% 20%
22. Transitservices, suchasthe
localLakerLinkandtheBlue
Express? 4% 41% 22% 4% 30%
23. Neighborhoodstreetlighting? 13% 59% 23% 4% 2%
24. Citycommunications, suchasthe
citynewsletterandwebsite? 15% 72% 10% 2% 2%
25. Sanitarysewer service? 12% 80% 6% 0% 2%
Forthenexttwocityservices, pleaseconsideronlycitystreets.
Inparticular, donotconsiderStateHighway 13orCountyRoads
12, 21, 42, 44, 82and83, asthesearenotmaintainedbytheCity
ofPriorLake.
EXCLGOODFAIRPOORD.K.
26. Citystreetsweeping? 17% 69% 12% 2% 1%
27. Citystreetrepairandmaintenance? 17% 50% 28% 5% 0%
28. Snowandiceremoval? 25% 57% 16% 3% 0%
Now, Iwouldliketore-readyouthatlistofcityservices. For
eachone, pleasetellmeifyouconsideritbeanessentialcity
service, averyimportantcityservice, asomewhat importantcity
service, ornotaveryimportantserviceatall.
ESS VRI SMI NVI DKR
29. Policeservice? 91% 9% 0% 0% 0%
30. Fireservice? 93% 7% 0% 0% 0%
31. Waterqualityinlakes? 52% 36% 11% 2% 0%
32. Qualityofdrinkingwater? 71% 26% 3% 1% 0%
33. Animalcontrol? 25% 40% 30% 5% 0%
34. Parkandtrailmaintenance? 33% 47% 19% 2% 0%
35. Recreationprograms? 32% 46% 19% 3% 1%
36. Buildinginspectionandpermits? 40% 41% 16% 3% 0%
37. 911emergencyresponse timeto
calls? 80% 17% 2% 1% 0%
38. Zoningcodeenforcement? 39% 36% 21% 3% 1%
39. Economic developmentservices? 42% 39% 12% 5% 2%
4
ESS VRI SMI NVI DKR
40. Transitservices, suchasthe
localLakerLinkandtheBlue
Express? 36% 39% 18% 6% 1%
41. Neighborhoodstreetlighting? 45% 47% 7% 1% 1%
42. Citycommunications, suchasthe
citynewsletter andwebsite? 33% 46% 20% 2% 0%
43. Sanitarysewer service? 52% 42% 5% 1% 0%
44. Citystreetsweeping? 43% 33% 22% 2% 0%
45. Citystreetrepairandmaintenance? 74% 24% 2% 1% 0%
46. Snowandiceremoval? 77% 22% 1% 0% 0%
Now, forthefinaltimeIamgoingtoreadthelistofcity
services. Giventhecurrenteconomicandfinancialenvironment,
thecitymayhavetomakesomeadditionaltoughchoicesinthe
nextcoupleofyearswithrespecttoscalingbackoreliminating
certaincityservices. Foreachofthefollowingpleasetellme
ifyouwouldsupportanincreaseinfundingfortheservice, keep
thefundingfortheserviceatitscurrentlevel, makecutsinthe
fundingfortheservice, oreliminatefundingfortheservice.
ROTATE)
INC CUR CUT ELM DKR
47. Policeservice? 12% 88% 1% 0% 0%
48. Fireservice? 8% 92% 0% 0% 0%
49. Waterqualityinlakes? 22% 74% 5% 0% 0%
50. Qualityofdrinkingwater? 36% 62% 2% 0% 0%
51. Animalcontrol? 3% 70% 25% 1% 1%
52. Parkandtrailmaintenance? 4% 82% 13% 0% 1%
53. Recreationprograms? 6% 77% 15% 0% 2%
54. Buildinginspectionandpermits? 2% 83% 12% 1% 3%
55. 911emergencyresponsetimeto
calls? 11% 86% 2% 0% 2%
56. Zoningcodeenforcement? 2% 79% 13% 2% 5%
57. Economic developmentservices? 17% 70% 9% 1% 4%
58. Transitservices, suchasthe
localLakerLinkandtheBlue
Express? 12% 71% 12% 2% 4%
59. Neighborhoodstreetlighting? 11% 85% 3% 0% 1%
60. Citycommunications, suchasthe
citynewsletter andwebsite? 4% 80% 14% 1% 1%
61. Sanitarysewer service? 7% 91% 3% 0% 0%
62. Citystreetsweeping? 5% 86% 8% 1% 0%
63. Citystreetrepairandmaintenance? 21% 76% 2% 0% 0%
64. Snowandiceremoval? 14% 85% 2% 0% 0%
5
65. Whenyoucomparetheproperty EXCELLENT.............11%
taxesyoupayandthequalityof GOOD..................63%
cityservicesyoureceive, would ONLYFAIR.............20%
youratethegeneralvalueasex- POOR...................2%
cellent, good, onlyfairorpoor? DON'TKNOW/REFUSED.....5%
66. Doyouconsider thecityportion VERYHIGH.............10%
ofyourpropertytaxestobe SOMEWHATHIGH.........45%
veryhigh, somewhathigh, about ABOUTAVERAGE.........37%
average, somewhatlow, orverylow SOMEWHAT LOW...........1%
incomparisonwithneighboring VERYLOW...............0%
cities? DON'TKNOW/REFUSED.....7%
Movingon....
67. Howwouldyouratethegeneral EXCELLENT.............23%
appearanceofCityofPriorLake GOOD..................70%
excellent, good, onlyfair, or ONLYFAIR..............7%
orpoor? POOR...................0%
DON'TKNOW/REFUSED.....0%
68. Now, howwouldyouratethegener- EXCELLENT.............37%
alappearanceofyourneighborhood GOOD..................61%
excellent, good, onlyfair, or ONLYFAIR..............2%
orpoor? POOR...................0%
DON'TKNOW/REFUSED.....0%
Foreachofthefollowing, pleasetellmewhether theCityistoo
tough, aboutright, ornottoughenoughinenforcingcitycodeson
thenuisances.
TOO ABO NOT DK/
TOU RIG TOU REF
69. Animalcontrol? 7% 71% 12% 11%
70. Junkcars? 3% 72% 18% 7%
71. Messyyards? 2% 73% 21% 4%
72. Noise? 3% 81% 12% 5%
73. Construction site
management? 2% 75% 6% 18%
74. Exteriorhomemaintenance? 2% 83% 11% 5%
75. Snowshoveling ofsidewalks? 5% 73% 19% 3%
76. Maintenanceandappearance
ofpropertylinefences? 1% 85% 6% 8%
77. Preventionofsoil
erosion? 1% 78% 4% 18%
6
TOO ABO NOT DK/
TOU RIG TOU REF
78. Storageofrecreational
equipment, suchasboats,
snowmobiles, ATVsand
personalwatercraft? 5% 75% 18% 2%
79. Signsforrealestate,
yardsalesandelections,
intherightofwayor
alongcitystreets? 4% 84% 7% 6%
80. Storageofgarbagecans? 2% 90% 8% 1%
81. Whichofthesewouldbeyourtop DON’TKNOW/REFUSED.....4%
priorityforgreatercitycode NONE..................35%
enforcement? ANIMALCONTROL.........7%
JUNKCARS..............6%
NOISE..................9%
MESSYYARDS...........12%
EXTERIORHOME..........3%
STORAGEOFRECREATION..9%
SNOWSHOVELING/SIDE...13%
SCATTERED..............3%
Movingon....
82. Otherthanvoting, doyoufeel YES...................65%
thatifyouwantedto, youcould NO....................31%
haveasayaboutthewaytheCity DON'TKNOW/REFUSED.....4%
ofPriorLakerunsthings?
83. Howmuchdoyoufeelyouknow GREATDEAL............10%
abouttheworkoftheMayorand FAIRAMOUNT...........49%
CityCouncil -- agreatdeal, a VERYLITTLE...........41%
fairamount, orverylittle? DON'TKNOW/REFUSED.....1%
84. Fromwhatyouknow, doyouap- STRONGLYAPPROVE......13%
proveordisapproveofthejob SOMEWHATAPPROVE......62%
theMayorandCityCouncilare SOMEWHATDISAPPROVE...14%
doing? (WAITFORRESPONSE) Anddo STRONGLYDISAPPROVE....2%
youfeelstronglythatway? DON'TKNOW/REFUSED.....9%
IFOPINIONS ARESTATEDINQUESTION #84, ASK: (n=366)
7
85. Whydoyoufeelthatway DON'TKNOW/REFUSED.....1%
abouttheMayorandCity GOODJOB..............41%
Council? LISTEN.................9%
DONOTLISTEN..........6%
COULDIMPROVE.........10%
SPENDING...............7%
NOPROBLEMS...........19%
NEEDMOREBUSINESS.....2%
TOOMUCHGROWTH........3%
SCATTERED..............3%
86. Fromwhatyouhaveseenorheard, EXCELLENT.............11%
howwouldyouratethejobper- GOOD..................77%
formanceofthePriorLakeCity ONLYFAIR..............8%
staff -- excellent, good, only POOR...................0%
fair, orpoor? DON'TKNOW/REFUSED.....5%
87. Duringthepastyear, haveyou NO....................63%
contactedbytelephone, inperson, YES/TELEPHONE.........24%
orelectronicallyanyCitystaff YES/INPERSON.........12%
member? YES/ELECTRONICALLY.....1%
DON'TKNOW/REFUSED.....0%
IF "YES," ASK: (n=148)
Thinkingaboutthatlastcontact, foreachofthefollowing
characteristics, pleaseratethePrior Lakestaffasexcel
lent, good, onlyfair, orpoor....
EXCL GOOD FAIR POOR DK/R
88. Courtesyandhelpful-
nessoftheInformation
Deskreceptionist? 42% 53% 5% 0% 0%
89. Easeofreachinga
departmentstaff
memberwhocould
helpyou? 45% 46% 7% 3% 1%
90. Courtesyandhelpfulness
ofthedepartment staff? 47% 50% 1% 2% 0%
91. Overall, howwouldyouratethe EXCELLENT..............5%
financialmanagementoftheCity GOOD..................61%
ofPriorLake -- excellent, good, ONLYFAIR.............24%
onlyfairorpoor? POOR...................5%
DON'TKNOW/REFUSED.....6%
8
92. Doyouthinkthecityisdoingtoo TOOMUCH...............4%
much, notenoughoraboutthe ABOUTRIGHTAMOUNT....69%
rightamountfinanciallytoplan NOTENOUGH............16%
forPriorLake'sfuture? DON'TKNOW/REFUSED....12%
Movingon....
93. ArethereareasintheCityof YES....................7%
PriorLakewhereyoudonotfeel NO....................93%
safe? DON'TKNOW/REFUSED.....1%
IF "YES," ASK: (n=28)
94. Inwhichareasdoyounotfeel DON’TKNOW/REFUSED.....0%
safe? EVERYWHERE............18%
DOWNTOWN..............18%
LOWINCOMEAREAS......11%
CASINO................40%
SCATTEREDAREAS.......14%
95. Whatwouldmakeyoufeelmore DON’TKNOW/REFUSED....29%
safe? MOREPOLICE PATROLS...46%
MORESTREET LIGHTS....21%
SIDEWALKS..............4%
96. Pleasetellmewhichoneyouconsidertobethegreatest
concerninPriorLake? Ifyoufeelthatnoneoftheseprob-
lemsareseriousinPriorLake, justsayso. (READLIST)
Violentcrime.................................1%
Youthgangs...................................4%
Speeding.....................................22%
Drugs........................................17%
Distracteddriving...........................28%
Businesscrimes, suchasshop-
liftingandcheckfraud..................2%
Residentialcrimes, suchas
burglary, theft, andvandalism..........15%
ALLEQUALLY...................................1%
NONEOFTHEABOVE.............................8%
DON'TKNOW/REFUSED............................1%
97. Howwouldyouratetheamountof TOOMUCH...............2%
policepatrollinginyourneigh- ABOUTRIGHTAMOUNT....89%
borhood -- wouldyousaytheydo NOTENOUGH.............9%
toomuch, abouttherightamount, DON'TKNOW/REFUSED.....1%
ornotenough?
9
Iwouldliketoreadalistoftraffic violations. Foreachone,
pleasetellmeifitshouldbeatoppriorityforthePolice
Department, ahighpriority, amoderatepriority, alowpriority
ornotapriorityatallforthePoliceDepartment. (ROTATE)
ATP HIP MOP LOP NAA DKR
98. Loudmufflers? 6% 12% 29% 35% 19% 0%
99. Illegalparking? 4% 18% 38% 33% 8% 0%
100. Junkcars? 7% 18% 31% 26% 18% 0%
101. Vehiclesrunning stoplights
andstopsigns? 28% 45% 19% 6% 2% 0%
102. Carelessdriving? 49% 38% 11% 2% 1% 0%
103. Drunkendriving? 72% 23% 3% 2% 1% 0%
104. Drivingwithoutseatbelts? 26% 37% 24% 10% 4% 0%
Let'stalkabouteconomicdevelopmentforafewminutes.....
105. Arethereanytypesofdevelopment DON’TKNOW/REFUSED.....2%
youwouldliketoseeinthecity? NO....................40%
IF "YES," ASK:) Whatarethey? BIGBOXRETAIL........14%
BOUTIQUESHOPS.........5%
FAMILYSITDOWNREST...12%
FINEDINING............4%
JOBPRODUCING.........16%
SERVICEBUSINESSES.....2%
SCATTERED..............5%
106. Arethereanytypesofdevelopment DON’TKNOW/REFUSED.....1%
orredevelopmentyouwouldstrongly NO....................52%
oppose? FASTFOOD..............4%
BIGBOXRETAIL........10%
BARS..................10%
ADULTENTERTAINMENT...12%
LOW-INCOMEHOUSING.....3%
CASINOEXPANSION.......2%
HIGH-RISEAPARTMENTS...3%
SCATTERED..............3%
107. DoyoufeelthatPriorLakeresi- YES...................60%
dentshaveanadequateopportunity NO....................28%
toprovideinputintothezoning DON'TKNOW/REFUSED....13%
andlandusedecision-making
process?
TheCityhasanobjectiveof50% ofitsresidentsworkinginPrior
Lakeby2030.
10
108. Doyouagreeordisagreewiththis STRONGLYAGREE........12%
objective? (WAITFORRESPONSE) AGREE.................60%
Doyoufeelstronglythatway? DISAGREE..............14%
STRONGLYDISAGREE......5%
DON'TKNOW/REFUSED....10%
Turningtoparkandrecreationissues. Whenyouconsideryour
qualityoflifeinthecity....
109. Howimportantareparkandrecrea- VERYIMPORTANT........40%
tionalfacilitiestoyou -- very SOMEWHATIMPORTANT....42%
important, somewhatimportant, not NOTTOOIMPORTANT.....17%
tooimportantornotatall NOTATALLIMPORTANT...2%
important? DON'TKNOW/REFUSED.....0%
Whenyouconsiderthevalueofyourhome....
110. Howimportantistheappearance VERYIMPORTANT........53%
ofyourneighborhoodpark -- very SOMEWHAT IMPORTANT....42%
important, somewhatimportant, not NOTTOOIMPORTANT......4%
tooimportantornotatall NOTATALLIMPORTANT...1%
important? DON'TKNOW/REFUSED.....0%
111. Whenyoucomparethepropertytaxes EXCELLENT.............17%
youpayandthequalityofparkand GOOD..................68%
recreationservices, wouldyourate ONLYFAIR..............9%
thegeneralvalueasexcellent, POOR...................1%
good, onlyfairorpoor? DON'TKNOW/REFUSED.....5%
ThePriorLakeParkSystemiscomposedof36smaller neighborhood
parksdesignedtoserveresidentswithinaone-thirdmileradius,
fourlargercommunityparkscontainingballfieldsandother
athleticamenities, twoopenspaceparkswhichaccommodatepassive
recreation, atrailsystemandtwoswimmingbeaches. Foreachof
thefollowingfacilities, first, tellmeifyouormembersofyour
householdhaveuseditduringthepastyear. Then, forthoseyou
haveused, pleaseratethemasexcellent, good, onlyfairorpoor.
Ifyouhavenoopinion, justsayso....
NOTEXCGOOFAIPOODKR
112. Smallerneighborhoodparks? 24% 24% 50% 2% 0% 1%
113. Largercommunityparks, suchas
Lakefront, Memorial, Ponds,
andRyan? 23% 37% 38% 1% 0% 1%
114. Openspaceparks, suchasWood-
viewPark, DeerfieldorRaspberry
Ridge? 27% 37% 34% 2% 0% 1%
115. Trailsandsidewalks? 15% 39% 42% 3% 1% 1%
11
NOTEXCGOOFAIPOODKR
116. Watzl'sandSandPoint beaches? 35% 24% 38% 1% 0% 2%
117. Overall, wouldyouratethepark EXCELLENT.............22%
andrecreationalfacilitiesin GOOD..................75%
PriorLakeasexcellent, good, ONLYFAIR..............3%
onlyfair, orpoor? POOR...................0%
DON'TKNOW/REFUSED.....1%
118. Doyouthinkthecityhastoomany TOOMANY...............7%
parks, toofeworabouttheright TOOFEW................3%
amount? ABOUTRIGHTAMOUNT....89%
DON'TKNOW/REFUSED.....1%
119. Doyouthinkthere isadequate YES...................65%
parkingatcityparks? NO....................27%
DON’TKNOW/REFUSED.....8%
120. Arethereanyparkandrecreational DON’TKNOW/REFUSED.....3%
facilitiesmissingfromthecommun- NO....................49%
ityyouwouldliketoseeinPrior COMMUNITYCENTER......26%
Lake? (IF "YES," ASK:) Whatare INDOORPOOL............4%
they? FITNESSCENTER.........4%
SENIORCENTER..........4%
TEENCENTER............7%
WATERPARK.............2%
SCATTERED..............2%
121. Haveyouormembersofyourhouse- YES...................35%
holdparticipatedincityrecrea- NO....................65%
tionprogramsduringthepasttwo DON'TKNOW/REFUSED.....0%
years?
IF "YES," ASK: (n=141)
122. Howwouldyourateyourex- EXCELLENT.............33%
periencewiththeCity GOOD..................66%
recreationprograms -- ex- ONLYFAIR..............1%
cellent, good, onlyfairor POOR...................0%
poor? DON'TKNOW/REFUSED.....0%
123. Haveyouormembersofyourhouse- YES...................28%
holdparticipatedinanyprograms NO....................72%
offeredbysportsassociations in DON'TKNOW/REFUSED.....0%
theCityofPriorLakeinthepast
twoyears?
IF "YES," ASK: (n=113)
12
124. Doyouthinkthecosttoparti- TOOHIGH..............16%
cipateinsportsassociation ABOUTRIGHT...........84%
programsinthecityistoo DON’TKNOW/REFUSED.....0%
highorarethecostabout
right?
125. Haveyouormembersofyourhouse- YES...................67%
holdparticipatedinacommunity NO....................33%
celebrationorevent, suchasMusic DON'TKNOW/REFUSED.....0%
Fest, LakefrontDaysorLakefront
Dazzle, duringthepasttwoyears?
IF "YES," ASK: (n=266)
126. Howwouldyourateyourex- EXCELLENT.............45%
periencewiththeCityevent GOOD..................53%
excellent, good, only ONLYFAIR..............2%
fair, orpoor? POOR...................0%
DON'TKNOW/REFUSED.....0%
Movingon....
Foreachofthefollowingcommunication channels, pleasetellme
whetheritisamajorsource, minorsourceornosource atall
aboutPriorLakenews, activities, eventsorCitypolicies?
MAJ MIN NOT DKR
127. The "PriorLakeAmerican?" 73% 21% 5% 0%
128. Governmentaccesscabletelevision
channels8, 15or81? 11% 32% 56% 1%
129. "Wavelength," thecitynewsletter? 56% 31% 13% 0%
130. Co-workers/Neighbors? 19% 56% 25% 0%
131. TheStarTribune? 6% 34% 60% 1%
132. TheCity'swebsite? 25% 34% 41% 1%
133. City'se-mailednewsletters? 9% 24% 67% 1%
134. TheCity'sFacebook pageor
Twitter? 1% 15% 82% 3%
135. Webstreamingofcitymeetings? 3% 17% 79% 2%
136. Ifyoucould choosethebestwayforDON’TKNOW/REFUSED.....0%
youtoreceiveinformationabout NONE...................1%
Citygovernment andtheissuesfac- PRIORLAKEAMERICAN...40%
ingthecommunity, whatwouldit CABLETV...............4%
be? CITYNEWSLETTER.......28%
CITYWEBSITE..........13%
E-MAIL.................8%
MAILINGS...............4%
SCATTERED..............2%
13
137. DoyourecallreceivingtheCity YES...................89%
newsletter -- "Wavelength" NO....................11%
duringthepastyear? DON'TKNOW/REFUSED.....0%
IF "YES," ASK: (n=357)
138. Howeffectiveisthiscity VERYEFFECTIVE........42%
publicationinkeepingyou SOMEWHATEFFECTIVE....49%
informedaboutactivities in NOTTOOEFFECTIVE......7%
thecity -- veryeffective, NOTATALLEFFECTIVE...1%
somewhateffective, nottoo DON'TKNOW/REFUSED.....1%
effective, ornotatallef-
fective?
139. Overall, howwouldyouratethe EXCELLENT.............18%
jobtheCitydoesincommunicating GOOD..................69%
withresidents -- excellent, good, ONLYFAIR.............12%
onlyfairorpoor? POOR...................1%
DON'TKNOW/REFUSED.....0%
Now, justafewmorequestionsfordemographicpurposes....
Couldyoupleasetellmehowmanypeopleineachofthefollowing
agegroupsliveinyourhousehold. Pleaseincludeyourselfinthe
properagegroup. Let'sstartoldesttoyoungest....
140. First, persons65orover? NONE..................81%
ONE...................10%
TWOORMORE............9%
REFUSED................0%
141. Adults, 18to64? NONE..................10%
ONE...................19%
TWO...................64%
THREEORMORE..........7%
REFUSED................0%
142. Childrenunder18yearsofage? NONE..................60%
ONE...................13%
TWO...................20%
THREEORMORE..........7%
REFUSED................0%
143. Doyouownorrentyourpresent OWN...................83%
residence? RENT..................17%
DON'TKNOW/REFUSED.....0%
IF "OWN," ASK: (n=331)
14
144. Whichofthefollowingcate- UNDER $200,000........11%
gorieswouldcontainthe $200,000-$300,000.....35%
approximatevalueofyour $300,000-$400,000.....32%
residentialproperty -- under $400,000-$500,000.....14%
200,000, $200,000-$300,000, OVER $500,000..........5%
300,000-$400,000, $400,000 DON'TKNOW.............0%
500,000, orover $500,000? REFUSED................4%
145. Whatisyourage, please? 18-24..................5%
25-34.................17%
35-44.................23%
45-54.................23%
55-64.................19%
65ANDOVER...........14%
146. Finally, thinkingaboutyour STATEMENTA............4%
householdfinances, howwouldyou STATEMENTB...........27%
describeyourfinancialsituation, STATEMENTC...........50%
wouldyousaythat -- STATEMENTD...........18%
A) Yourmonthlyexpensesareex- DON'TKNOW/REFUSED.....1%
ceedingyourincome;
B) Youaremeetingyourmonthly
expensesbutareputtingaside
littleornosavings;
C) Youaremanaging comfortably
whileputtingsomemoneyaside;
D) Managing verywell?
147. Gender MALE..................50%
FEMALE................50%
148. PRECINCT PRECINCT1............12%
PRECINCT2.............9%
PRECINCT3............16%
PRECINCT4............16%
PRECINCT5............15%
PRECINCT6A...........11%
PRECINCT6B............9%
PRECINCT7............13%
15
2 VISION4
AND STRATEGIC PLAN
Prior Lake: A Wonderful Place to Live, Work and Play for a Lifetime.
ABOUT THIS DOCUMENT
There is no quesƟ on that it is hard to build a City. In 2014, Prior Lake is now
a community of approximately 18 square miles, 24,000 residents, 100 miles
of roads, over 5,471 acres of parkland comprising 55 community parks and
three regional parks, 80 miles of sidewalks and trails, over 2,000 acres of water
comprising 14 lakes, 8,400 homes and a growing business community. One of the
biggest challenges to achieving the 2040 Vision is keeping focused on the end
result amidst the many complexiƟ es and challenges of government.
Because of the focus it provides, the 2040 Vision and Strategic Plan is the
most important document in our City. It is the blueprint that defi nes what our
community will become and the incremental steps we must take to get there.
It keeps us focused on what our community says it wants to be based upon
community-wide periodic visioning sessions and professionally administered
surveys. The plan represents the areas of strategic importance we must tackle
together to achieve the Prior Lake Vision.
This is not a new document – but rather a refi ned one. The original 2020 Vision
eff ort fi rst began in 2002, and since that Ɵ me, has included input from hundreds
of residents, elected offi cials, City staff and community stakeholders. Each review
session seeks to evaluate if we are on the right track, reviews new informaƟ on
available to us, and determines the next benchmarks we must achieve toward
realizing our Vision.
CONTENTS
INTRODUCTION AND OVERVIEW
About This Document Page 2
Timeline of Strategic Planning Page 3
Mission and Vision Statement Page 4-6
What Prior Lake Residents Say...Page 7
THE SEVEN STRATEGIC ELEMENTS
The Seven Elements IntroducƟ on Page 8
Community Assets Page 8
Economic/Community Development Page 9
ff yEff ecƟ ve City Resources gPage 10-11
Natural Resources Page 12
Safe/Healthy Community Page 13
TransportaƟ on Page 14
CommunicaƟ on Page 15
CONCLUSION
Final Wrap - For more InformaƟ on Pa ge 16
ADOPTED SEPTEMBER 22, 2014
2 4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
A Timeline of Prior Lake’s Strategic Planning
2002
City Adopts 2020
Strategic Plan
October 2003
70 Community Members
Update 2020 Plan
April 2005
110 Community Members
Update/Extend Plan to 2030
February 2007
120 Community Members
Update 2030 Plan
March 2009
145 Community Members
Update 2030 Plan
June 2010
City Council
Updates Plan
February 2012
70 Stakeholders
Update 2030 Plan
Unfolding in these subsequent pages is the 9th iteraƟ on of
the 2040 Vision. As a Prior Lake ciƟ zen, you play a criƟ cal
role as this blueprint is translated into reality. Even though
the current planning process is complete, your familiarity
with the Vision will assure that the City Council and City
staff conƟ nue to get producƟ ve input and stay focused. It is
our hope that you will tell your friends and neighbors about
Aug. 2013
70 Stakeholders
Update 2030 Plan
April 2014: 117 Stakeholders
Update/Extend Plan to 2040
3
all the good things envisioned for our community, and that you will
become an engaged, posiƟ ve and acƟ ve parƟ cipant in making our
2040 Vision a reality.
Mayor Ken Hedberg Councilor Rick Keeney
Councilor Mike McGuire
Councilor Monique Morton
Councilor Vanessa Soukup
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
2002
70
MISSION VISION
4
Prior Lake is known for its lakes, vibrant parks system, outdoor ameniƟ es,
recreaƟ on opportuniƟ es and numerous entertainment venues. Together with
“RiverSouth” entertainment venues, this area enjoys a reputaƟ on as a great
place to visit and stay. The residents of Prior Lake reinforce a warm, small-town
feel by supporƟ ng neighborhoods, parƟ cipaƟ ng in community and welcoming
visitors with courtesy and hospitality.
Prior Lake’s downtown serves as the hub of the City, off ering walkable
desƟ naƟ ons, specialty shopping, dining, entertainment and services that meet
the needs of residents and visitors alike.
In parallel, Prior Lake has emerged as a center of technology and innovaƟ on,
off ering aƩ racƟ ve jobs to its residents. The City has earned a reputaƟ on as a great
place to start a high-quality business and grow it to success, with resources and
support for home-based businesses, business incubators and telecommuters.
All this has been achieved while maintaining a sound base of quality housing,
strong neighborhoods, and safe, secure living for all. A well-run City Council
and City administraƟ on innovates and collaborates, conƟ nuously raising
producƟ vity and stretching every taxpayer’s dollar for maximum value. Sound
fi scal management includes both immediate aƩ enƟ on to local tax burden
and also a long-term view toward building and sustaining the infrastructure
essenƟ al to a high quality of life for generaƟ ons to come.
The mission of the City of Prior Lake is to
enhance the quality of life for ciƟ zens by
providing quality services which result in
a safe and healthy community; recreaƟ on
and leisure opportuniƟ es; preservaƟ on
and eff ecƟ ve use of lakes, parks and other
natural resources; economic vitality; and the
promoƟ on of partnerships, volunteerism and
civic pride.
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
THE PRIOR LAKE RESIDENTIAL COMMUNITY includes a variety
of quality housing for all ages, incomes and lifestyles. Several
areas take advantage of adjacent lakes, while others are built
around the many parks. Neighborhoods and commercial areas
are connected by trails to promote a healthy, unifi ed community.
• The City of Prior Lake maintains a high quality of life for its
residents by cost-eff ecƟ vely sharing services with neighboring
communiƟ es, community groups and service organizaƟ ons.
• Prior Lake is a safe and healthy community with ciƟ zens
engaged with the many acƟ ve police and safety acƟ viƟ es. The
trail systems and community centers provide acƟ viƟ es to keep
ciƟ zens acƟ ve and fi t.
• OperaƟ ons and maintenance decisions, and system
replacement are made with consideraƟ on of total lifecycle
costs. Environmentally sensiƟ ve, green, sustainable products,
equipment and infrastructure are chosen whenever pracƟ cal.
• OpportuniƟ es to connect with the City, other neighborhoods,
and local organizaƟ ons are plenƟ ful – from walking in the door
5
This is what you might see in ...
at City Hall and tradiƟ onal resources like the Prior Lake American
and City Wavelength, to uƟ lizing new electronic tools and social
media. Residents will fi nd everything from upcoming community
events to code and zoning informaƟ on.
THE PRIOR LAKE PARK SYSTEM is one reason property values are
higher in Prior Lake. There is a mix of acƟ ve and passive parks
with a trail system connecƟ ng the parks and major desƟ naƟ ons.
Individual recreaƟ on such as disc golf and paddle boats are
balanced with organized sports.
• Sunset Tr. (County Rd. 12) allows parking along the streets for
Spring Lake Park and athleƟ c fi eld users. The installaƟ on of curb
and guƩ er updates the neighborhood and helps the park with
fl ooding and sanitary issues. A biking/walking trail connects the
park internally and with adjacent trails outside the park.
• Spring Lake Regional Park is home to a soccer/lacrosse complex
with lighted fi elds and a mulƟ -purpose concessions/services
facility located near a central children’s playground. The parking
area is the trailhead for mulƟ ple trails in and through Spring Lake
Regional Park.
2 4
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
• The water quality of Spring, Upper and Lower Prior Lakes is
improved due to programs developed and iniƟ ated by the
collaboraƟ ve eff orts of all contributors to the watershed. In
addiƟ on, new trails, boat landings and other ameniƟ es provide
mulƟ ple recreaƟ onal uses for all.
THE PRIOR LAKE COMMERCIAL DISTRICTS provide services
and jobs for our 16,000 households, as well as support growing
entertainment and tourism desƟ naƟ ons in northern ScoƩ
County. Areas include the expanded downtown, the intersecƟ on
of County Rd. 21 and County Rd. 42, Deerfi eld/Waterfront
Passage/Welcome Avenue Business Parks, and MysƟ c Lake and
other recreaƟ onal enterprises.
• Entertainment venues including golf courses, parks, lakes,
theaters and the casino thrive and anchor the region’s commercial
businesses. RiverSouth becomes a recognizable regional brand
that promotes northern ScoƩ County as a recreaƟ on desƟ naƟ on,
including ValleyFair, MysƟ c Lake Casino, Canterbury Park and the
Renaissance FesƟ val.
6
• Downtown Prior Lake off ers a walkable gathering place including
rooŌ op restaurants, bakery, music, art venues, shops, a grocery
and wine store, VFW, dance studio, pharmacy, and parking – all
conveniently located near the park and the lake where recreaƟ on
and outdoor acƟ viƟ es are available.
• The intersecƟ on of County Rd. 21 and County Rd. 42 develops
as a commercial gateway from the north, including properƟ es
such as Jeff ers Waterfront and Jeff ers Pond, Vierling properƟ es,
and Summit Preserve. High-quality retail and service shops,
restaurants, a conference center and resort hotel exist in a mixed-
use environment with senior residenƟ al housing, and parks and
trails.
• Deerfi eld/Waterfront Passage/Welcome Avenue Business
Parks are developed with a mix of mulƟ -story commercial
buildings and industrial warehouses. Technology, construcƟ on,
gas/convenience store, offi ces, fast food restaurants provide
employment and make this a busy and thriving area.
This is what you might see... (continued)
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
2 4
What Prior Lake Residents Say...
Quality of Life
2014 City of Prior Lake
The Morris Leatherman Company
32
62
6
1 0
30
64
6
00
40
55
5
00
Excellent Good Only Fair Poor Unsure
0
10
20
30
40
50
60
70
2005 Study 2011 Study 2014 Study
Like Most about City
2014 City of Prior Lake
The Morris Leatherman Company
1
18
40
5
2
3
6
16
4
3
2
1
24
34
6
5
2
7
10
7
3
2
0
14
31
14
4
9
7
10
8
2
2
Unsure
Location
Small Town Feel
Quiet
Safe
Schools
Neighborhood
Lake
People
Parks & Recreation
Scattered
01020304050
2005 Study
2011 Study
2014 Study
Fixed or Improved for Future
2014 City of Prior Lake
The Morris Leatherman Company
15
15
13
9
7
4
4
3
2
4
4
20
Lower Taxes
Street Maintenance
Less Growth
More Retail
City Spending
More Restaurants
Schools
Downtown
Traffic Congestion
Scattered
Unsure
Nothing
0 5 10 15 20 25
Most Serious Issue
2014 City of Prior Lake
The Morris Leatherman Company
8
3
35
16
12
2
9
0
7
2
2
2
0
0
1
11
2
14
27
10
0
9
0
8
3
4
8
0
0
4
18
7
20
12
4
0
8
0
9
4
7
6
2
2
2
Unsure
Crime
Growth
Taxes
Schools
City Services
Traffic
City Government
Lack Commercial
Lack Industrial
Street Maintenance
City Spending
Downtown Feel
Drinking Water Quality
Scattered
0 5 10 15 20 25 30 35 40
2005 Study
2011 Study
2014 Study
ovvveeeeedd for Future
off PPPPrriooor Lake
15
15
13
9
Currently Missing
2014 City of Prior Lake
The Morris Leatherman Company
15
15
12
8
3
5
4
38
More Retail
More Jobs
More Entertainment
More Restaurants
More Public Transit
Scattered
Unsure
Nothing
0 1020304050
Fixed oooorrr Im
222000114
3
2
Lower Taxess
Street Maintenance
Less Growth
More Retail
City Spending
More Restaurantss
Schoolss
Downtowown
Traffic Congestion
Scattered
Unsure
Most Important Aspect of Quality of Life
2014 City of Prior Lake
The Morris Leatherman Company
30
18
15
11
9
9
3
3
2
1
Safety
Sense of Community
Quality of Schools
Small Town Feel
Open Spaces/Nature
Quiet/Peaceful
Lake
Parks and Recreation
Scattered
Unsure
0 5 10 15 20 25 30 35
7
In 2005, 2011 and 2014 the City has sought objecƟ ve informaƟ on about the community
and services directly from its residents through a professionally administered survey by
the fi rm Morris and Leatherman. The telephone survey includes 400 randomly selected
adult residents of the City.
In general, random samples such as this yield
results projectable to the enƟ re Prior Lake
populaƟ on within +/- 5% in 95 out of 100 cases.
A complete copy of the survey results are
available by request. The results of the survey
are the key metrics the City uses for determining
if our community is “on course” to our Vision.
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
• 91% say the sense of
community is “good”
to “excellent.”
• 30% think safety is most
important aspect of Prior
Lake’s quality of life.
• 67% of safety concerns
focused on traffi c speeding,
distracted driving
and drugs.
• 95% rate the quality of life in Prior
Lake as “good” or “excellent.”
• 31% say that the “small town
ambiance” is what they like most.
• 20% believe “growth” is the biggest
issue facing the City.
Community Assets
Infrastructure (utilities, parks, roadway, etc.) is the essential cornerstone of a vibrant, quality community. We strive to
invest in infrastructure using specifications which emphasize longevity and cost-effectiveness to maximize productive life.
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
1. SHORT: Work with SMSC to assure completion of Stemmer Ridge Road and connect sewer and water pipes.
2. SHORT: Assure full-scale operation of Spring Lake sewer and water systems including lift station, sewer and water pipe in
Stemmer Ridge Road and mainlines in County Road 81 to facilitate development of the annexation area.
3. SHORT: Enter into water agreement with SMSC which will postpone construction of well 10.
4. SHORT: Complete guaranteed energy savings program project for city buildings and initiate measurement and verification stage.
5. SHORT-MID: Work with SMSC and SPUC to complete regional source water planning in parallel to local water supply planning in
conjunction with the Comprehensive Plan.
6. SHORT-MID: Enter into cooperative agreement with SMSC to constrict joint water treatment plant to save capital dollars and
provide domestic water for the city and SMSC growth areas.
7. SHORT-MID: Complete Well #6 raw watermain construction in conjunction with SMSC Arctic Lake Development.
8. SHORT-MID: Facilitate orderly expansion of utilities and transportation to serve the 2400-acre annexation area.
9. MID-LONG: Repair, replace or overlay trails and sidewalks for user safety and liability purposes.
10. LONG: Maintain street surfaces at an average network OCI of 70.
2016 Priorities
Prior Lake encourages thoughtful and orderly economic and community development to provide retail and services,
employment opportunities, high quality residential and business development, and a strong diversified tax base.
Economic and Community Development
1. SHORT: Complete update of Orderly Annexation Agreement or implement agreement “as is.”
2. SHORT: Complete graphic of Downtown based upon the Downtown Development Guide to communicate anticipated
evolution of the downtown area.
3. SHORT: Take actions to encourage tourism in accordance with River South objectives.
4. MID: Complete studies to update all development fees contemporaneously with 2040 Comprehensive Plan Update.
5. MID: Facilitate concentrated commercial growth at County Road 13 / County Road 42, County Road 21 / County
Road 42, (Jeffers Waterfront), County Road 21/Highway 13 (South Lake Village), Adelmann /County Road 21 (Deerfield
Business Park) and County Road 42/ Pike Lake (Vierling Property).
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
6. MID: Complete update of comprehensive plan utilizing staff resources for land use and SCALE resources for transportation.
7. MID: Repave Colorado Street parking lot in conjunction with TH13/CR21/Main/Arcadia improvement project.
8. MID: Address on-street parking issues in Charlie’s on Prior area.
9. MID: Incorporate enhanced parking facilities where they are demonstrated to be necessary to facilitate commercial
development in the community.
10. MID: Extend Arcadia Street as primary downtown southern access and improve wetland trails together with the
watershed and/or UMN upon development of Gross Property
Effective City Resources
Prior Lake strives to be an organizaƟ on defi ned by excellence through transparent, effi cient and eff ecƟ ve use of resources with a
focus on the future. To successfully deliver programs, services and projects that meet resident expectaƟ ons, the City must have
the appropriate resources.
MANAGEMENT
1. MID: Bring City code up to date.
2. MID: Review Zoning Ordinance and revise to facilitate
development-friendly quality development.
3. MID: Prepare an administraƟ ve procedures/policy
manual for all departments.
City Government
2014 City of Prior Lake
The Morris Leatherman Company
10
51
15
7
18
11
54
23
2
9
11
48
17
6
18
6
72
15
1
6
13
62
14
2
9
11
77
8
0
5
Strongly Approve
Somewhat Approve
Somewhat Disapprove
Strongly Disapprove
Unsure
Excellent
Good
Only Fair
Poor
Unsure
0 20 40 60 80 100
2005 Study
2011 Study
2014 Study
City Council
City Staff
Value of City Services
2014 City of Prior Lake
The Morris Leatherman Company
6
50
34
4 6
11
63
20
2 5
Excellent Good Only Fair Poor Unsure
0
10
20
30
40
50
60
70
2011 Study 2014 Study
10 4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
What Residents Say...
• 66% rate City fi nancial management favorably placing the City
in the top decile of such raƟ ngs in the metro area.
• 65% believe they have a say in the City’s issues.
• 75% approve of the work of the Mayor and City Council.
• Funding increases would be supported for improvements in
drinking water and street maintenance.
11
Yes
37%
No
63%
88
89
95
81
82
91
81
83
97
8
10
5
16
17
10
18
17
3
2005 Information Desk
2011 Information Desk
2014 Information Desk
2005 Reaching Staff
2011 Reaching Staff
2014 Reaching Staff
2005 Staff Courtesy
2011 Staff Courtesy
2014 Staff Courtesy
0 20406080100120
Excellent/Good Only Fair/Poor
Contacted City Hall
2014 City of Prior Lake
The Morris Leatherman Company
Service Dimensions
Contact Staff Member at
City Hall
Effective City Resources (continued)
TECHNOLOGY
1. SHORT: Implement Enterprise Resource Planning modules
across all City departments.
2. SHORT: Research and install car and/or offi cer camera systems
to support the court process and miƟ gate against liability.
3. MID: Implement mobile soŌ ware and hardware to facilitate
dependable, fast and effi cient services cost-eff ecƟ vely.
PEOPLE
1. SHORT: Prepare and receive approval for a personnel plan
which promotes recruitment and retenƟ on of highly capable,
producƟ ve, and customer oriented staff throughout the
organizaƟ on.
2. MID: Develop an employee training program to assure on-
going staff development in customer service, safety, technology
and other job-specifi c skills.
3. LONG: Develop a volunteer program including lists of acƟ ve
volunteers, on-going projects, and supervisory support to
encourage use of this resource.
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
What Residents Say...
• 95% rate the courtesy at the InformaƟ on Desk as “good”
or “excellent.”
• 97% rate courtesy and helpfulness of the department
staff favorably.
• 91% rate ease of reaching department staff members as
“good” or “excellent.”
4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
3. SHORT: Evaluate grant opportunities and position the City to be the most
competitive including evaluation of the Green Steps Cities program.
4. SHORT: Complete process for adoption of Water Surface Use
Management (ordinances for both Prior Lake and Spring Lake
5. SHORT: Appoint Education Committee, identify and implement public
information to familiarize the public with new WSUM Ordinance.
6. MID: Monitor effectiveness of WSUM ordinance revisions in addressing
surface water issues and report to LAC and City Council to determine if
additional action is advisable.
7. SHORT: Work with other stakeholders to prepare an emergency
operations plan to address flooding issues when they occur in the future.
The City’s lakes, parks and natural amenities are key to preserving the quality of life in Prior Lake for our residents and
visitors. Our natural resources are our legacy.
Natural Resources
1. SHORT: Update Storm Water Management Ordinances (Section
707and enforce in accordance with City MS4 permit.
2. SHORT: Modify existing PUD standard in Zoning Ordinance to
encourage or mandate use by developers and incorporate sustainable
or green goals therein.
8. MID: Work with watershed, water management
organization, townships and Scott County to complete
surface water management planning pertaining to the
Comprehensive Plan process.
9. MID: Seek outside funding and/or allocate local
resources to assist in addressing MS4, WSUM and flooding
issues.
10. LONG: Complete neighborhood and community parks
required by growth in accordance with the comprehensive
plan.
11. LONG: Work with watershed, water management
organization, townships and Scott County to implement the
Total Maximum Daily Load (TMDL) plan.
12. LONG: Develop 40-acre city property adjacent to Spring
Lake Regional Park as community playfield funded by
referendum.
13. MID: Develop Pike Lake Park Natural Park incrementally
using a partnership contributions.
2016 Priorities
What Residents Say...
• Over 90% rate police, fi re, park maintenance and sanitary sewer services as “good” or “excellent.”
• 80%-89% rated recreaƟ on, emergency calls, communicaƟ on, street sweeping and snow/ice
control as “good” or “excellent.”
• 70% think the City’s code enforcement is about right.
• 72% feel drunken driving enforcement should be a top priority.
• Safety is not perceived as a serious issue. Residents show the most concern about DUI and
distracted driving enforcement.
1. SHORT: Include in senior recreaƟ onal off erings programs to
improve personal safety and reduce fi nancial or data vulnerability.
2. MID: Refi ne ordinances to beƩ er protect the public health and
safety of community.
3. MID: Prepare and distribute a package of materials which will
improve the eff ecƟ veness of homeowner associaƟ ons through
websites, acƟ viƟ es, common
property maintenance and
covenant enforcement.
The Prior Lake community has a responsibility to support a safe, livable and healthy lifestyle
through public safety programs and social and cultural opportuniƟ es.
The Prior Lake comm nit has a responsibilit to s pport a safe li able and health lifest le
Safe and Healthy Community
134646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
4. MID: Create and implement
a public safety program(s) to
address increased educaƟ on
and/or enforcement related to
drug use, drunk driving, and
distracted driving.
Transportation
14 4646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
The development and maintenance of an integrated and effi cient transportaƟ on system, including roadways, transit and trails,
is necessary to promote economic development and connect Prior Lake residents to neighborhoods, businesses and the region
at large.
1. SHORT: Complete County Rd. 21 trail segment between
County Rd. 82 and Raspberry Ridge Rd.
2. SHORT: Conduct study of Transit Circulator for RiverSouth.
3. SHORT: Purchase Park-and-Ride lot in the vicinity of
County Rd. 12 and County Rd. 17.
4. MID: Acquire parcels necessary and extend Arcadia Ave. to
Pleasant St. to facilitate travel in the downtown area.
1. SHORT: Produce 10 government-related cable television producƟ ons
aimed at informing residents about City projects and services.
2. SHORT: Implement City website redesign.
3. SHORT: IdenƟ fy obstacles and opƟ ons for more eff ecƟ ve City use of social media.
4. SHORT: Beta a Prior Lake mobile app connecƟ ng City informaƟ on
and consumers.
5. MID: Conduct a professional community survey once every three years
prior to the update of this document.
Prior Lake values engaged community members who provide posiƟ ve direcƟ on
for the City. Integral to this eff ort is a systemaƟ c means of connecƟ ng people
and informaƟ on, and objecƟ vely assessing achievements and progress.
Prior Lake values engaged community members who pr
Communication
What Residents Say...
• The Prior Lake American is a major source of informaƟ on for 73%.
• The City’s “Wavelength” is a major source of informaƟ on for 56%.
• 43% uƟ lize PLTV cable channel as a major or minor source of informaƟ on.
• The “grapevine” is a major or minor source of informaƟ on for 75%
of residents.
Rating of City Communications
2014 City of Prior Lake
The Morris Leatherman Company
7
47
39
5 25
73
20
2 1
18
69
12
1 0
Excellent Good Only Fair Poor Unsure
0
20
40
60
80
2005 Study 2011 Study 2014 Study
154646 Dakota St. SE, Prior Lake, MN 55372 • (952) 447-9800 • www.cityofpriorlake.com
For More InformaƟ on: The 2040 Vision and Strategic Plan is the basis for City day-to-day
operaƟ ons. The City’s Comprehensive Plan, City Code, Capital Improvement Program and
annual budgets are the implementers of this plan over Ɵ me. The 2040 Vision and
Strategic Plan is updated every 18 to 24 months. During even-numbered years
the City conducts a resident survey and uƟ lizes the results as data for
updaƟ ng the document with the assistance of the enƟ re community.
In odd-numbered years the City Council reviews the document
and adjusts its prioriƟ es as appropriate.
FM If Ɵ Th 2040 Vii d St
FINAL WRAP
For more informaƟ on about the 2040 Vision and Strategic Plan,
contact the City Manager or any member of the Prior Lake City Council.
PRESORTED
STANDARD
U.S. POSTAGE
PAID
PERMIT NO. 33
PRIOR LAKE, MN
City of Prior Lake
4646 Dakota St. SE
Prior Lake, MN 55372-1714
RESIDENT