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Home My WebLink About06 04 2018 Code Enforcement Presentation2017 CODE ENFORCEMENT ACTIVITY REPORT City of Prior Lake June 4, 2018 ROLE OF CODE ENFORCEMENT The purpose of the Code Enforcement Program is to enhance the health,safety and aesthetics of the City of Prior Lake in support of the 2040 Mission and Vision Plan. Enhance the Quality of Life for Citizens by Providing Quality Services which Result in a Safe and Healthy Community. The Code Enforcement Program enforces City Codes and adopted City Policies both reactively and proactively,seeking voluntary compliance. CODE ENFORCEMENT PROGRAM REACTIVE CODE ENFORCEMENT: Types of Citizen Complaints: •Phoned in Complaints •Web Based Complaints •Field Complaints •Walk-in Complaints RESPONSE TIME: •Prioritize : Code Enforcement Policy •Receipt of Complaint Until Initial Inspection CODE ENFORCEMENT PROGRAM PROACTIVE CODE ENFORCEMENT –Observed Violations –Neighborhood Sweeps –Internal Observations –Similar Type Violation Neighboring Properties INSPECTION PROCESS •Initial Inspection: Pass / Fail •Violation Confirmed-Provide Courtesy Notice •Follow-up Inspection: Pass / Fail •Violation Remains –Notice of Violation Letter •Follow-up Inspection: Pass / Fail •Violation Remains –Final Notice of Violation Letter •Final Inspection: Pass / Fail •Violation Remains –Court Action / Abatement Staff will attempt to make contact with the property owner throughout the compliance process. If progress toward compliance is being made or the owner has reason for an extension, one will be given. Our ultimate goal is voluntary compliance. CODE ENFORCEMENT PROGRAM EDUCATION AND OUTREACH –Commitment to Respond to all Questions and Concerns, Phone, in Person, Email –“City Code Reminders” (Wavelength) –City Webpage Describing Common Violations –Direct Mailings –“City Newswire” City Weekly E-newsletter –Messages on the City Monument Signs –Yearly Update Presentation COMMON CODE VIOLATIONS EXAMPLES: •Overgrown Grass & Weeds •Property Maintenance (Siding, Firewood, Brush, Fence, etc.) •Permit Violations (Building, Setback, Grading, Driveway) •Disposal of Garbage & Refuse (Outdoor) •Public Nuisance (Erosion Control, Public Welfare, Snow) •Right Of Way (Blocking Street & Sidewalk) •Vehicle Parked In Yard (Auto’s, Recreational) •Animal Control (To Many Pets, Waste) •Storage of Junk (Outdoor) •Parking Junk Vehicles (Outdoor) •Zoning Use Violation (Home Occupation, Storage, CUP) •Signage (Permit, Placement, Duration) DISPOSAL OF GARBAGE & REFUSE TRASH CAN STORAGE UNLAWFUL STORAGE OF JUNK JUNK VEHICLES GRASS & WEEDS Undeveloped Lots Foreclosed Properties Private Residences Right of Ways PUBLIC NUISANCE Cleanup Fee RIGHT-OF-WAY Obstructions Trees / Bushes Signs RECREATIONAL EQUIPMENT Boats, Trailers, Jet Skis, Snowmobiles, Fish Houses Property Maintenance COMMUNITY SURVEY Code Enforcement Activity 2017 •Total 599 new / 600 closed cases •Total Inspections 1411 •Total Violations 823 •Extensions 87 •Repeat Violator Properties 47 •Tenant Occupied cases 70 •Short Term Rental cases 21 12 Approved •Signs Removed 91 •Grading and Driveway cases 24 Voluntary Compliance Code Complaints Violation Types CODE VIOLATION ACTIVITY 2017 170 128 91 79 62 69 66 46 61 23 14 14 21% 16% 11% 10% 8% 8%8% 7% 7% 2% 1%1% TALL GRASS PROPERTY MTC. PERMIT VIOLATIONS GARBAGE & REFUSE JUNK STORAGE YARD PARKING JUNK VEHICLES ROW PUBLIC NUISANCE ANIMAL SIGNAGE ZONING USE Percent of Total Violations & Number in Each Category # of Complaints % of Complaints CODE VIOLATION STATISTICS 0 20 40 60 80 100 120 140 160 180 200 77 89 197 104 12 74 117 11 61 15 51 111 56 85 149 92 7 77 99 4 73 17 89 84 62 91 79 170 14 69 46 23 66 14 61 128 # o f V i o l a t i o n s Violations Categories Violation Comparison 2015-2017 2015 - 919 2016 - 832 2017-823Yearly Totals VIOLATION COMPARISON 250 229 235 271 314 802 664 919 832 823 0 100 200 300 400 500 600 700 800 900 1000 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 Violations Comparison 10 Years On average 92% of cases were resolved within 30 days through voluntary compliance and over 98%of cases were closed by voluntary compliance within 60 days PROCESS FOR CLOSED 2017 CASES 86 388 79 38 9 14% 65% 14% 6%1% 0 50 100 150 200 250 300 350 400 450 5 DAYS OR LESS No Violation No Action Required 86 CASES >14% 14 DAYS One Notice 388 cases < 65% 28 DAYS Two Notices 79 cases < 14% 60 DAYS Third/Final Notice 38 cases > 6% Citation/Abatement Closed Cases 9 cases > 1% Pe r c e n t a g e Type of Notice & Length of Process to Resolve Violation/s PROCESS FOR CLOSED 2017 CASES QUANTITY PERCENTAGE COMPLAINANT SOURCE FOR 2017 CLOSED CASES Anonymous/Combo Citizens Pro-Active Code Officer Internal Staff # of Complaints 91 265 182 62 % of Complaints 15%44%30%11% 91 265 182 62 15% 44% 30% 11% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 0 50 100 150 200 250 300 SOURCE OF 2017 CLOSED CASES CHALLENGES/OPPORTUNITIES •Legal Process •Educating / Informing the Public •Maintaining a Positive Image of the City While Enforcing Ordinance Standards •Software Program •Trees affected by Emerald Ash Borer CODE ENFORCEMENT POLICY •Staff recommends that the City Council direct staff to review the code policy sections listed below and return at a future meeting with proposed revisions: •Code Enforcement Policy (II DEFINITIONS, Repeat/Recurring Violation) Repeat/Recurring Violation •A Repeat/Recurring Violation is a newly identified code violation on a property involving the same responsible party for the same or substantially the same violation as identified on a previous investigation within the last twelve (12) months. Note: the twelve (12) months is calculated from the date of the Initial Property Inspection. –Code Enforcement Policy (IIIA REACTIVE ENFORCEMENT) •III. REACTIVE/PROACTIVE ENFORCEMENT •A. REACTIVE (COMPLAINT BASED) ENFORCEMENT •The City of Prior Lake City Code, including but not limited to the Zoning Ordinance, and other regulatory •codes adopted by the City are principally enforced on a complaint basis. This is designed to encourage a •resident, neighborhood associations, block watch programs, or other City departments to actively •participate in the enforcement/compliance process. •In the interests of providing improved customer service, all complainants will be asked to provide a •name and contact phone number. Note: all recorded complainant contact information is maintained •confidential to the extent allowed by law. COMMENTS / QUESTIONS? Consent Agenda Recommendation A motion and second, as part of the consent agenda, to approve the 2017 year-end code enforcement report. Dale Stefanisko, Code Enforcement Officer Office: (952) 447-9811 Email: dstefanisko@cityofpriorlake.com