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Home My WebLink About04 15 2019 Code Enforcement Presentation2018 CODE ENFORCEMENT ACTIVITY REPORT City of Prior Lake April 15, 2019 ROLE OF CODE ENFORCEMENT The purpose of the Code Enforcement Program is to enhance the health,safety and aesthetics of the City of Prior Lake in support of the 2040 Mission and Vision Plan. Enhance the Quality of Life for Citizens by Providing Quality Services which Result in a Safe and Healthy Community. The Code Enforcement Program enforces City Codes and adopted City Policies both reactively and proactively,seeking voluntary compliance. CODE ENFORCEMENT PROGRAM REACTIVE CODE ENFORCEMENT: Types of Citizen Complaints: •Phoned in Complaints •Web Based Complaints •Field Complaints •Walk-in Complaints RESPONSE TIME: •Prioritize : Code Enforcement Policy •Receipt of Complaint Until Initial Inspection CODE ENFORCEMENT PROGRAM PROACTIVE CODE ENFORCEMENT –Observed Violations –Neighborhood Sweeps –Internal Observations –Similar Type Violation Neighboring Properties INSPECTION PROCESS •Initial Inspection: Pass / Fail •Violation Confirmed-Provide Courtesy Notice •Follow-up Inspection: Pass / Fail •Violation Remains –Notice of Violation Letter •Follow-up Inspection: Pass / Fail •Violation Remains –Final Notice of Violation Letter •Final Inspection: Pass / Fail •Violation Remains –Court Action / Abatement Staff will attempt to make contact with the property owner throughout the compliance process. If progress toward compliance is being made or the owner has reason for an extension, one will be given. Our ultimate goal is voluntary compliance. CODE ENFORCEMENT PROGRAM EDUCATION AND OUTREACH –Commitment to Respond to all Questions and Concerns, Phone, in Person, Email –“City Code Reminders” (Wavelength) –City Webpage Describing Common Violations –Direct Mailings –“City Newswire” City Weekly E-newsletter –Messages on the City Monument Signs –Yearly Update Presentation COMMON CODE VIOLATIONS EXAMPLES: •Disposal of Garbage & Refuse (Outdoor, Public View) •Property Maintenance (Siding, Firewood, Brush, Fence, etc.) •Overgrown Grass & Weeds •Permit Violations (Building, Setback, Grading, Driveway) •Public Nuisance (Erosion Control, Public Welfare, Snow) •Right Of Way (Blocking Street & Sidewalk) •Vehicle Parked In Yard (Auto’s, Recreational) •Animal Control (To Many Pets, Waste) •Storage of Junk (Outdoor) •Parking Junk Vehicles (Outdoor) •Zoning Use Violation (Home Occupation, Storage, CUP) •Signage (Permit, Placement, Duration) DISPOSAL OF GARBAGE & REFUSE TRASH CAN STORAGE UNLAWFUL STORAGE OF JUNK JUNK VEHICLES GRASS & WEEDS Undeveloped Lots Foreclosed Properties Private Residences Right of Ways PUBLIC NUISANCE Cleanup Fee RIGHT-OF-WAY Obstructions Trees / Bushes Signs RIGHT-OF-WAY RECREATIONAL EQUIPMENT Boats, Trailers, Jet Skis, Snowmobiles, Fish Houses Property Maintenance Property Maintenance Property Maintenance Permit RECREATIONAL EQUIPMENT Renting out Dock Space COMMUNITY SURVEY Code Enforcement Activity 2018 •Total 775 new / 762 closed cases •Total Inspections 1754 •Total Violations 1075 •Extensions 96 •Repeat Violator Properties 60 •Tenant Occupied cases 59 •Short Term Rental cases 21, 12 Approved •Signs Removed 109 •Grading and Driveway cases 57 Voluntary Compliance Code Complaints Violation Types CODE VIOLATION ACTIVITY 2018 123 127 105 195 74 77 109 99 110 14 23 19 12%12% 10% 18% 7%7% 10% 9% 10% 1%2%2% TALL GRASS PROPERTY MTC. PERMIT VIOLATIONS GARBAGE & REFUSE JUNK STORAGE YARD PARKING JUNK VEHICLES ROW PUBLIC NUISANCE ANIMAL SIGNAGE ZONING USE Percent of Total Violations & Number in Each Category # of Complaints % of Complaints CODE VIOLATION STATISTICS 0 20 40 60 80 100 120 140 160 180 200 56 85 149 92 7 77 99 4 73 17 89 84 62 91 79 170 14 69 46 23 66 14 61 128 74 105 195 123 23 77 99 14 109 19 110 127 # of ViolationsViolations Categories Violation Comparison 2016-2018 2016 -832 2017 - 823 2018-1075Yearly Totals VIOLATION CLOSED CASES COMPARISON 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 VIOLATIONS 229 235 271 314 802 664 919 832 823 1075 CLOSED CASES 229 235 271 295 595 516 685 633 600 762 229 235 271 314 802 664 919 832 823 1075 229 235 271 295 595 516 685 633 600 762 0 200 400 600 800 1000 1200 10 YEAR TOTAL VIOLATIONS AND CLOSED CASES TOTALS On average 93% of cases were resolved within 30 days through voluntary compliance and over 99%of cases were closed by voluntary compliance within 60 days PROCESS FOR CLOSED 2018 CASES 104 519 90 43 6 14% 68% 11%6% 1% 0 100 200 300 400 500 600 5 DAYS OR LESS No Violation No Action Required 104 cases >14% 14 DAYS One Notice 519 cases < 65% 28 DAYS Two Notices 90 cases < 14% 60 DAYS Third/Final Notice 43 cases > 6% Citation/Abatement Closed Cases 6 cases > 1%PercentageType of Notice & Length of Process to Resolve Violation/s PROCESS FOR CLOSED 2018 CASES QUANTITY PERCENTAGE COMPLAINANT SOURCE FOR 2018 CLOSED CASES Anonymous/Combo Citizens Pro-Active Code Officer Internal Staff # of Complaints 115 348 239 60 % of Complaints 15%46%31%8% 115 348 239 60 15% 46% 31% 8% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50% 0 50 100 150 200 250 300 350 400 SOURCE OF 2018 CLOSED CASES CHALLENGES/OPPORTUNITIES •Legal Process •Educating / Informing the Public •Maintaining a Positive Image of the City While Enforcing Ordinance Standards •Software Program •Adjusting to Situations COMMENTS / QUESTIONS? Consent Agenda Recommendation A motion and second, as part of the consent agenda, to approve the 2018 year-end code enforcement report. Dale Stefanisko, Code Enforcement Officer Office: (952) 447-9811 Email: dstefanisko@cityofpriorlake.com