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Home My WebLink About01(C) - Code Enforcement 2020 Year-End Report Report2020 CODE ENFORCEMENT ACTIVITY REPORT City of Prior Lake March 15, 2021 ROLE OF CODE ENFORCEMENT The purpose of the Code Enforcement Program is to enhance the health,safety and aesthetics of the City of Prior Lake in support of the 2040 Mission and Vision Plan. Enhance the Quality of Life for Citizens by Providing Quality Services which Result in a Safe and Healthy Community. The Code Enforcement Program enforces City Codes and adopted City Policies both reactively and proactively,seeking voluntary compliance. CODE ENFORCEMENT PROGRAM REACTIVE CODE ENFORCEMENT: Types of Citizen Complaints: •Phoned in Complaints •Web Based Complaints •Field Complaints •Walk-in Complaints RESPONSE TIME: •Prioritize : Code Enforcement Policy •Receipt of Complaint Until Initial Inspection CODE ENFORCEMENT PROGRAM PROACTIVE CODE ENFORCEMENT –Observed Violations –Neighborhood Sweeps –Internal Observations –Similar Type Violation Neighboring Properties INSPECTION PROCESS •Initial Inspection: Pass / Fail •Violation Confirmed-Provide Courtesy Notice •Follow-up Inspection: Pass / Fail •Violation Remains –Notice of Violation Letter •Follow-up Inspection: Pass / Fail •Violation Remains –Final Notice of Violation Letter •Final Inspection: Pass / Fail •Violation Remains –Court Action / Abatement Staff will attempt to make contact with the property owner throughout the compliance process. If progress toward compliance is being made or the owner has reason for an extension, one will be given. Our ultimate goal is voluntary compliance. CODE ENFORCEMENT PROGRAM EDUCATION AND OUTREACH –Commitment to Respond to all Questions and Concerns, Phone, in Person, Email –City Webpage, Common Violations, Handouts –Direct Mailings –“City Newswire” City Weekly E-newsletter –Messages on the City Monument Signs –Yearly Update Presentation CODE ENFORCEMENT WEB PAGE Web Page Updated Report a Code Violation Common Codes Explained COMMON CODE VIOLATIONS EXAMPLES: •Permit Violations (Building, Setback, Grading, Driveway) •Parking Junk Vehicles (Outdoor) •Disposal of Garbage & Refuse (Outdoor, Public View) •Property Maintenance (Siding, Firewood, Brush, Fence, etc.) •Public Nuisance (Erosion Control, Public Welfare,) •Overgrown Grass & Weeds •Vehicle Parked In Yard (Auto’s, Recreational) •Storage of Junk (Outdoor) •Right Of Way (Blocking Street & Sidewalk, Snow) •Zoning Use Violation (Home Occupation, Storage, CUP) •Animal Control (To Many Pets, Waste) •Signage (Permit, Placement, Duration) DISPOSAL OF GARBAGE & REFUSE TRASH CAN STORAGE UNLAWFUL STORAGE OF JUNK JUNK VEHICLES GRASS & WEEDS Undeveloped Lots Foreclosed Properties Private Residences Right of Ways BEFORE AFTER PUBLIC NUISANCE Cleanup Fee RIGHT-OF-WAY Obstructions Trees / Bushes RECREATIONAL EQUIPMENT Boats, Trailers, Jet Skis, Snowmobiles, Fish Houses Property Maintenance Permit CODE / POLICY CHANGES Renting out Dock Space / Trash Can Storage Renting Dock Space More Citizen Complaints 1104.310 Personal Boat Slips and Mooring Facilities: d. All Personal Boat Slips on a lot shall be used in only one of the following manners: i. Owner use -all restricted watercraft moored at the lot shall be owned and registered to the property owner or the property owner’ s immediate family… CODE / POLICY CHANGES Short Term Rental / Code Policy Time limit changed No New STR Rental Properties Code Policy Updated on Excessive Complaints Short Term Rental:A permit is required for the rental or lease of a dwelling unit for a period of at least 60 days but no more than 180 days. The rental or lease of a dwelling unit for less than 60 days is prohibited in all Residential Use Districts. City Code 315.300 COMMUNITY SURVEY CITY OVERALL GOOD TO EXCELLENT 97% NEIGHBORHOOD GOOD TO EXCELLENT 99% AVERAGE ENFORCEMENT OF CODES 75% ABOUT RIGHT Code Enforcement Activity 2020 •Total 538 new / 551 closed cases •Total Inspections 1477 •Total Violations 816 •Extensions 98 •Repeat Violator Properties 31 •Tenant Occupied cases 45 •Short Term Rental cases 12, 9 Approved •Signs Removed 208 •Grading & Driveway cases 69 Voluntary Compliance Code Complaints Violation Types CODE VIOLATION ACTIVITY 2020 169 100 98 77 69 64 64 52 48 42 23 10 21% 12%12% 10% 9%8%8% 6% 5%2%3% 1% PERMIT VIOLATIONS JUNK VEHICLES GARBAGE & REFUSE YARD PARKING ZONING USE JUNK STORAGE PUBLIC NUISANCE PROPERTY MTC. TALL GRASS RIGHT OF WAY SIGNAGE ANIMAL Percent of Total Violations & Number in Each Category 2020 # of Complaints % of Complaints CODE VIOLATION STATISTICS 0 20 40 60 80 100 120 140 160 180 200 74 105 195 123 23 77 99 14 109 19 110 127 76 105 191 116 6 106 45 7 124 31 138 183 64 169 98 48 23 77 42 10 100 69 64 52# of ViolationsViolations Categories Violation Comparison 2018-2020 2018 -1075 2019 -1128 2020-816Yearly Totals VIOLATION CLOSED CASES COMPARISON 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 VIOLATIONS 271 314 802 664 919 832 823 1075 1128 816 CLOSED CASES 271 295 595 516 685 633 600 762 710 551 271 314 802 664 919 832 823 1075 1128 816 271 295 595 516 685 633 600 762 710 551 0 200 400 600 800 1000 1200 10 YEAR TOTAL VIOLATIONS AND CLOSED CASES TOTALS On average 95% of cases were resolved within 30 days through voluntary compliance and over 99%of cases were closed by voluntary compliance within 60 days PROCESS FOR CLOSED 2020 CASES 80 371 71 24 5 15% 67% 13% 4%1% 0 50 100 150 200 250 300 350 400 5 DAYS OR LESS No Violation No Action Required 80 cases 15% 14 DAYS One Notice 371 cases 67% 28 DAYS Two Notices 71 cases 13% 60 DAYS Third/Final Notice 24 cases 4% Citation/Abatement Closed Cases 5 cases < 1%PercentageType of Notice & Length of Process to Resolve Violation/s PROCESS FOR CLOSED 2020 CASES QUANTITY PERCENTAGE COMPLAINANT SOURCE FOR 2020 CLOSED CASES Anonymous/Combo Citizens Pro-Active Code Officer Internal Staff # of Complaints 65 305 153 28 % of Complaints 12%55%28%5% 12% 55% 28% 5% 0% 10% 20% 30% 40% 50% 60% 0 50 100 150 200 250 300 350 SOURCE OF 2020 CLOSED CASES CHALLENGES / OPPORTUNITIES •Legal Process •Educating / Informing the Public •Maintaining a Positive Image of the City While Enforcing Ordinance Standards •Mass Anonymous Complaints •Adjusting to Situations COMMENTS / QUESTIONS? Consent Agenda Recommendation A motion and second, as part of the consent agenda, to approve the 2020 year-end code enforcement report. Dale Stefanisko, Code Enforcement Officer Office: (952) 447-9811 Email: dstefanisko@cityofpriorlake.com