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HomeMy WebLinkAbout8B - City Manager Evaluation Method The Brimeyer Group, Inc. EXECUTIVE SEARCH CONSULTANTS One Tenth Ave. South Hopkins, MN 55343 September 3, 1993 rmg-- UTI rn Ck, l- ~, Mayor Lydia Andren City of Prior Lake 4629 Dakota St. SE Prior Lake, MN 55372 , I..... _ ... 'SEP 7 10"-' Dear Mayor Andren: Our proposal to conduct the City Manager search for the City of Prior Lake included an offer to assist you in providing an evaluation of performance. This evaluation is designed to assess the relationship for the first six months, lead to a Work Program for the Executive Director and cover the next 12-18 month time period. Frank Boyles began employment with your organization in March, 1993 and the six month period occurs in September, 1993. If you wish to take advantage of our service, you may recall there is no additional fee (expenses only) and it is provided only at your request and direction. Enclosed is the form we would propose to use to complete the evaluation. You may choose to conduct this exercise on your own, using this form or request that we assist you. We look forward to working with you and will wait to hear from you. Very truly yours, ~ James Brimeyer President JB:pw cc: Frank Boyles (612) 945-0246 . fax (612) 933-1153 The Brimeyer Group, Inc. EXECUTIVE SEARCH CONSULTANTS Evaluation of City Manager One Tenth Ave. South Hopkins, MN 55343 Explanations and Directions Perfonnance Evaluation as Team Building ........................................*.................................*................... Evaluation as Team Building If evaluation is to be, in the truest sense, a means of team building, certain conditions must prevail. The two processes must be compatible and interrelated in the following ways: 1. Evaluation is basically a means, not an end in itself. 2. The trust level between the evaluatee and evaluators must be high. 3. The roles each are to fulfill must be clearly indicated and accepted. 4. Responsibilities are matched with precdetermined standards of performance. Definition of Roles A. Policy Board 1. Conduct annual assessments of performance of the City Manager. 2. Respect the prerogatives of the City Manager insofar as operational management function of of the organization is concerned and the policy function of the Council. 3. Make assessments in ~eneral terms except in instances where specific improvements are needed or when explicit commendations are due. B. City Manager 1. Accepts the prospects of annual evaluations. 2. Understands the scope and thrust of the evaluations. 3. Expects the evaluations to adhere to the established procedures for evaluating the performance of the City Manager. Pre-Detennined Perfonnance Standards A performance standard is defined as the condition that will exist when a responsibility of function is successfully performed. It is essential that a performance standard be established, at the outset, for each of the eight major areas of responsibility of the City Manager. This is necessary in order to use the rating scale effectively. Major Areas of Responsibility It should be reiterated that in determining the appropriate level of expectations, actual performance must be measured in relation to the indicated standard of performance. Eight major areas of responsibility are identified as the basis upon which assessments are to be made. Descriptions are provided under each to clarify the meaning and content of the area. However, the evaluation is made of the major area. (612) 945-0246 . fax (612) 933-1153 Rating Symbols Three rating symbols are used to make the assessments as follows: E = Exceeds Expectations (performance has been above reasonable expectations.) M = Meets Expectations (performance has attained a level of reasonable expectations.) B = Below Expectations (performance has been below reasonable expectations.) As indicated earlier, without more precise definition of the term "expectations", it is possible that ambiguity will result in the use of the term. In order to help avoid this possibility, the concept of performance standards is used. It will be noted that in connection with each major area, a performance standard is stated, including the conditions that have to be met in order to decide the extent to which "expectations" have been met. APPRAISAL OF PERFORMANCE Position: Date: Eight ?f1\jor Areas of Responsibility 1. Organizational Management II. FiscallBusiness Management III. Program Development and Follow-Through IV. Relationship with the Council V. Long-Range Planning VI. Relationship with Public and Private Sector Organizations VII. Interagency Relations VIII. ProfessionallPersonal Development Ratini Resoonsibility Performance Standard ~ 1. Organinltional Management Organinltional Management will be considered effective a majority of the conditions have been successfully fulfilled: ~ ---1! Plans and organizes the work that goes into providing services established by past and current decisions of the Council. a. Well qualified, promising persons are recruited and employed. b. Employees are appropriately placed, contributing to a high retention rate. c. Supervisory techniques motivate high performance. d. Complaints to the Council are not common. e. The organization is aware of new trends in technology. Plans and organizes work that carries out policies adopted by the Council and developed by staff. Evaluation and keeping up with technology. Selecting, leading, directing and developing staff members. Comments: Observations of Evaluators: (Use this space also to indicate the impact upon the teamwork factor) Suggestions for Improvement: (Specific area(s) that need strengthening) Commendations: (Area(s) of performance calling for praise/commendation) Comments of the City Manager: (Responses to any of the evaluations/comments/suggestions/commendations) Ratin!: Resoonsibility Performance Standard E II. PiscallBusiness Management PiscallBusiness Management will be considered effective when a majority of the conditions have been success- fully fulfilled: M B Plans and organizes the prep- ation of an annual budget with documentation, etc. that conforms to guidelines adopted by the Council. a. Budget preparation and management are thorough and effective. b. Cost-effective measures are persistently pursued. c. Financial reporting is timely and readily understandable. d. Physical facilities management is efficient. e. An adequate data base is established and maintained. Plans, organizes and supervises most economic utilization of man power/materials/machinery . Plans and organizes a system of reports for the Council that provide most up-tocdate data available concerning expenditures and revenue. Plans and organizes maintenance of facilities/buildings/ equipment. Comments: Observations of Evaluators: (use this space also to indicate the impact upon the teamwork factor) Suggestions for Improvement: (Specific area(s) that need strengthening) Commendations: (Area(s) of performance calling for praise/commendation) Comments of the City Manager: (Responses to any of the evaluations/comments/suggestion/commendations) Ratin~ Resoonsibility Performance Standard E III. Program Development Program planning techniques and procedures will be considered effective when a majority of the conditions have been successfully fulfilled: M B Plans and organizes on-going programs and services to the organization. a. Ongoing programs and services are fully responsive to the organization's needs. b. Monitoring procedures are in place and functioning well. c. Measurable outcomes (to the extent possible) are used to determine success in program planning. d. The City Manager can be depended upon to follow through. e. Makes most effective use of available Staff talent. Plans and organizes work involved in researching program suggestions by Council and Staff and the reporting of the results of analysis. Maintains knowledge of current and innovative trends in the area of services being provided and incorporates that knowledge in program suggestions and research. Plans and organizes work assigned by the Council so that it is completed with dispatch and efficiency. Plans, organizes and supervises implementation of programs adopted or approved by the Council. Comments: Observations of Evaluators: (use this space also to indicate the impact upon the teamwork factor) Suggestions for Improvement: (Specific area(s) that need strengthening) Commendations: (Area(s) of performance calling for praise/commendation) Comments of the City Manager: (Responses to any of the evaluations/comments/suggestions/commendations) Ratini Responsibilitv Performance Standard E IV. Relationship with Council Relations with the Council will be considered effective when a majority of the conditions have been fulfilled M Maintains effective communi- cations, both verbal and written, with the Council. a. Materials, reports, presentations and recommendations are clearly and convincingly made. b. Communications are made in a timely, forthright, and open manner. c. Responses to requests are made promptly and completely. d. Recommendations appear to be thoroughly researched. e. Adequate information is provided to the Council to make decisions. f. A system is in place to report to the Council current plans, activities, and events. B Maintains availability to the Council either personally or through designated subordinates. Plans and organizes materials for presentations to the Council, either verbally or written, in the most concise. clear and comprehensive manner possible. Comments: Observations of Evaluators: (use this space also to indicate the impact upon the teamwork factor) Suggestions for Imorovement: (Specific area(s) that need strengthening) Commendations: (Area(s) of performance calling for praise/commendation) Comments of the City Manager: (Responses to any of the evaluations/comments/suggestions/commendations) Ratinsz Rest><>nsibility Performance Standard E V. Long Range Planning Strategic planning will be considered effective when a majority of the conditions have been successfully fulfilled: M B Maintains a knowledge of new technologies systems, methods, etc. in relation to services offered. a. A well constructed long-range (strategic) plan is currently in operation. b. Annual operational plans are carried out c. An on-going monitoring process is in operation to attain Qualitv assurance in program and project implementation. Keeps the Council advised of new and impending legislation and developments in the area of public policy. d. Program evaluation and personnel evaluation are inter-related with the strategic planning process. e. A marketing strategy is developed and monitored. Plans and organizes a process of program planning in anticipation of future needs and problems. Establishes and maintains an awareness of developments occurring within other testing centers or other jurisdictions that may have an impact on City activities. Plans, organizes and maintains a process for establishing goals to be approved or adopted by the Council and monitoring and status reporting. Comments: Observations of Evaluators: (use this space also to indicate the impact upon the teamwork factor) Suggestions for Improvement: (Specific area(s) that need strengthening) Commendations: (Area(s) of performance calling for praise/commendation) Comments of the City Manager: (Responses to any of the evaluations/comments/suggestions/commendations) Ratini Resoonsibility Performance Standard E VI. Relationship with Public/ Public Relations Communication services will be considered effective when a majority of the conditions have been successfully fulfilled. a. Contacts with the media are timely and credible. b. Publications are varied and consistently well-received by the citizens. M B Plans, organizes and maintains training of employees in contact with the public, either by phone or in person. Establishes and maintains an image to the community that represents service, vitality and professionalism. c. Feedback from the public and the community leadership is positive. Establishes and maintains a liaison with private non-governmental agencies, organizations and groups involved in areas of concern that relate to services or activities of the City. d The City has a good image with comparable organizations. Comments: Observations of Evaluators: (use this space also to indicate the impact upon the teamwork factor) Suggestions for IlDDfOvement: (Specific area(s) that need strengthening) Commendations: (Area(s) of performance calling for praise/commendation) Comments of the City Manager: (Responses to any of the evaluations/comments/suggestions/commendations) Ratin~ Resoonsibility Performance Standard E M VII. Interagency Relations Intergovernmental relations will be considered effective when a majority of the conditions have been successfully fulfilled: B Maintains awareness of developments and plans in other jurisdictions that may relate to or affect the City. a. Sufficient activity with professional organizations. b. Regarded as leader by agency officials. Establishes and maintains a liaison with other agencies in those areas of service that improve or enhance the City's programs. c. Provides examples of good ideas from other jurisdictions. d. Positive relationship with other agencies. e. Good cooperation with cities, counties, and state agencies. f. Good relationship with universities and colleges. Maintains communications with govern- mental jurisdictions with which the City is involved or interfaces. Comments: Observations of Evaluators: (use this space also to indicate the impact upon the teamwork factor) Suggestions for Imorovement: (Specific area(s) that need strengthening) Commendations: (Area(s) of performance calling for praise/commendation) Comments of the City Manager: (Responses to any of the evaluations/comments/suggestions/commendations) RatinlZ Responsibility Performance Standard E VIII. ProfessionalIPersonal Development Professional and personal competencies will be considered effective when a majority of the conditions have been successfully fulfilled. M B Maintains awareness and value of broadening professional and personal development. a. Management techniques show evidences of innovation, imagination and decisiveness. b. Synergetic techniques are fostered. c. Verbal communication is commendable. Demonstrates imaginative leadership initiatives. Ability to build cohesiveness in Staff. Decisiveness in leadership performance. Effectiveness in verbal communications. Comments: Observations of Evaluators: (use this space also to indicate the impact upon the teamwork factor) Suggestions for Iml'rovement: (Specific area(s) that need strengthening) Commendations: (Area(s) of performance calling for praise/commendation) Comments of the City Manager: (Responses to any of the evaluations/comments/suggestions/commendations)